An earlier review here states that connecting the laptop directly to the router solved the issue, but if we have multiple computers it's a pain to have to physically connect each device to the router for transfers

I should have listened to the reviewers on Amazon who gave Central a lousy review

My Bad, I read the reviews and thought that the people didn't know what they were talking about

Lots of good reviews, both Amazon and professional

You may well tag this review as just another one of those 'rare' instances of someone complaining about a product that, statistically, will fail from time to time.

Amazon fills up a bad product with cooked up Vine reviews from people that get the product for free and feel obligated to give great reviews

I disregarded the reviews because I am fairly tech savy having built networks and computers.

The specs look good and it has quite a few good reviews.

I would expect most unfavorable reviews are the result of getting a bad unit, or one that fails quicker than it should

Should have listened to the mediocre reviews back when I purchased it.

I'd hoped the other reviews would be biased

I wish I would have paid attention to the bad reviews.

I read the negative reviews here a year ago, but still bought it hoping they weren't true.

Some reviews complained about this device being less than easy to set up

so I decided to purchase one despite many negative reviews

I don't normally read reviews, years after I purchased an item, but this thing just cried out

You will find many online, negative reviews of the Seagate Central product which are immediately followed by a Seagate support response

Even after reading all of the negative reviews, I made the purchase and hoped that maybe all of the others were just too impatient to make this work.

However, I have been reading the other negative reviews and will update this if I run into any problems.

The worst review was "Great Drive, Bad Setup"

Folks, listen to the critical reviews here, this many people having the exact same kind of problems just cannot be an "end user" issue.

I am seriously considering buying a Western Digital NAS to replace this POS even though the reviews on the WD are worse than the reviews on this NAS.I used to love my Seagate drives, even have a nice wifi drive I use for personal file keeping at school and such

Thinking I could save a little money over another, slightly more expensive network storage device, I made the mistake of overlooking the bad reviews of this product.

Transferred all my content over (right under 3TB worth [using the 3TB Seagate Central]) and even though it has a very slow r/w speed compared to most other drives I've used at least it actually worked as a backup drive.

I've rechecked everything on my network, everything is connecting at 1GBit per the router lights, and this is the only device on my network that is showing this poor R/W performance