I am having very poor sound quality and would like to return the units but no longer have the boxes or packaging.

The sound quality is so bad, that it cannot be used for an intelligible conversation.

Perfect sound quality, in fact better than my cable phone connection was

I can't say that the audio quality is any better than with the original handset, but in my home, the quality is excellent and I'm even using a wired headset with my new ooma HD handset

The audio quality is terrible!

Home Use: very poor sound quality (muffled, whine/static in background).

Sound quality is amazing!

But doesn't have a solid quality feel in my hands

Sound quality seems good, although people report my voice is slightly quieter than on other phones.

Color screen (even though not the best picture quality) that can stay on all the time when cradled and shows the current time and date (with 3 levels of brightness to choose from

Works awesome with great sound quality.

I even turned the volume down, but i still can't receive good sound quality.

You'll probably get better performance, better voice quality and it will certainly be far cheaper too

I connected a cordless phone to the Ooma base unit and its sound quality is also very good

But I hope they go with a better quality manufacturer next time they update

For some reason my older Panasonic cordless model actually gave much better quality, although still not that great

The quality is excellent and reception is improved over traditional cordless phones.

Do not purchase thinking it will enhance Ooma sound quality.

I am having very poor sound quality and would like to return the units but no longer have the boxes or packaging

I'd advise you to use a different cordless phone system - cheaper, and much better quality

My advice is to get one HD2 for use when you need the advanced features and get a regular cordless system for the 99% of the time you just need a good quality phone.

Amazing call quality.

I had to return both the handset and the Ooma system due to poor call quality and inconsistency (in calls and connectivity)

Not the best quality build and there should be a VOLUME control on the side of the handset

Very poor sound quality

Sound quality is awful!

The sound quality is not that great

The sound quality is worse than my Panasonic set plus the fact the design of the handset will not allow it to stand upright for speaker phone operations.

It's ok, but the sound quality is not great

I am having very poor sound quality and would like to return the units but no longer have the boxes or packaging

The sound quality and easy to use functions on the Vtech have now made my Ooma system perfect

Was hoping for a better quality unit from Ooma

The sound quality is excellent and the features are also very beneficial

First, the quality of the sound vastly exceeds that of other phones one might connect.

The sound quality is unbeatable, and they unlock all the potential in the Ooma system

This extra phone has a lot of features and the sound quality is great.

Stay away from buying these cheaply made cordless handsets for your Ooma phone as the sound quality on speaker phone is poor and the rechargeable batteries die frequently

Sound quality is great

it's ridiculous, and its the quality of the phone speakers, not the signal.

I purchased Ooma to escape ATT service (or lack thereof).The sound quality is very good, as good as my old landline

Regarding the voice quality, Ooma definitely advertises superior voice quality of the H2

I previously had old-style 900 MHz (FM analog radio) cordless phones which had poor range and marginal voice quality, so when I got an Ooma Telo, I decided to replace them because the HD2 handsets using the latest DECT radios seemed to have better range based on other reviews and based on explanation of DECT in Wikipedia

The sound quality of the speakerphone is poor, but still useable,as in waiting on hold for a customer service agent

The phones produce a good quality sound of the person on the other end of the line

Gone is the poor sound quality of this Ooma phone

The sound quality is excellent and the features easy to access

I have had other phones - Motorola phones as a discount from Vonage which were great - and Panasonic phones - liked them both - but the HD Branding and the already happy service quality from OOMA made me think this was a good decision - it was not - this is a DONT WASTE YOUR TIME phone.

The sound quality was terrible.

I received the HD2 yesterday, setup was easy, but the sound quality is terrible

The sound quality of this phone is very poor for most phone calls

Sound quality is superb

The quality is poor.

The overall quality of the phone is very cheap.

the audio quality that results when recording a voicemail greeting is absolutely terrible

fast shipping, nice quality and sound.

Sound quality is clear and I do appreciate that.

I experience excellent voice quality, and enjoy all the features on the phone

However the sound quality of a recorded outgoing message is still horrible

When the HD2 speakerphone is turned on, the quality suffers a little from distortion in the amplification (louder sounds appear to overdrive the amplifier for the external speaker, or some part is vibrating inside the phone, possibly the external speaker itself).

cheap quality, short battery life...not recommended.

The HANDSET: HORRIBLE quality on speaker calls.

Sound quality is great.

The sound quality wasn't great - I was getting some feedback, choppiness, and the volume range wasn't wide enough

It works well, good sound quality, easy to use

Voice quality horrible.

The quality is worse than it is on my HD1, primarily because when the other party speaks it produces this sort of rattling effect in the speaker; the closest thing I can compare it to is listening to loud music on a stereo that is not meant to be played at a high volume

Sound quality is good the only disappointment is retrieving messages you have to duplicate hitting one to get messages makes no sense to me.

The only other thing is that for the speakerphone, if you max the volume, the speaker is not the best quality

So we wanted a phone with better voice quality and good usability

Here's what I dislike:• Sound quality is terrible

Poor quality product

The audio quality is the worst I've ever heard on a phone

Sound quality is poor, especially on speaker mode.

Great phone, quality is incredible.

Easy to set up, good voice quality.

It works fine in the HD2s... the sound quality in headsets is somewhat better than the HD2 handset's built-in speaker (whether it's the speakerphone speaker, or the ear-positioned speaker), but that's usually the case in my experience

Bad quality phone, horrible interface that makes it difficult to place a call

First the sound quality is poor

The sound quality of the speakerphone is poor, but still useable,as in waiting on hold for a customer service agent

The service was excellent, but the first handset I got had very poor sound quality

I am waiting for them to come out with their new office phone system now as I feel its of high enough quality to continue runing my small business on

This phone has very poor sound quality.

I was using a regular cordless phone and the quality was sometimes questionable, switching to the HD handset has made a huge difference

So if you only 'need' one line, the telo is a cheap way to go and gives much better sound quality than any cell phone

Good sound quality, decent battery life, UI not the best I've seen but workable

Sound quality bad

SOUND QUALITY: it got poor after not much use

Audio quality not very good.

On the contrary, although the volume was okay the quality made it very difficult for me to follow a conversation

I hate the terrible sound quality of cell phones and still much prefer landlines, especially when I spend so much time on them.

your Ooma Telo is in another room, the phone provides remote access to all of the features including voicemail and Do Not Disturb*You can use the "Instant Second Line" feature with this phone (or one of the older models).The bad:*The navigation buttons are really narrow and even smaller fingers like mine have trouble pressing them*The quality of the headset jack is TERRIBLE

The handset I received had poor sound quality and the speaker was not loud enough

The sound quality is not as good as when I used the Panasonics

Nothing but problems and terrible sound quality

But it is downgraded due to its very poor quality when using the speakerphone.

Sound quality is not good specially loudspeaker and built quality is like cheap flimsy plastic

I am only paying $3.80 a month for my VOIP line now and this handset has outstanding voice quality

Poor quality

The sound quality is so much better than the portable phones that we were using

I am having very poor sound quality and would like to return the units but no longer have the boxes or packaging

Sound quality in my Panasonic home phone set was way better than in this Handset

Audio quality is terrible

Sound quality is not that good

Outgoing calls are not of good quality

Sound quality is terrible, both on the handset and using the speaker

My Panasonic cordless has far better voice quality than this phone.

I am having very poor sound quality and would like to return the units but no longer have the boxes or packaging

Some of the top features I like is the outstanding sound quality, the color display, being able to have a photograph of a contact in your address book be displayed on the phone's display when they call you, being able to conference call/bridge 2 calls together from the handset (without this handset this capability could only be done by pushing a softkey on the Ooma Telo itself), headset jack to use standard corded headsets, and the speaker phone on the handset.

For some reason my older Panasonic cordless model actually gave much better quality, although still not that great

The remaining units stink - half the time you answer a call and it drops (literally about half) - I have trouble picking up line 2 - can't seem to switch between line 1 and 2 - the one farthest away from the base frequently fails to ring even though it says it has a good signal - voice quality is sometimes excellent, sometimes degrades, and occasionally has a shrill

The sound quality is far better than my cell phone and just as clear as my former land-line phone

However if I put my Unidens on the Ooma Telo, the quality improves

Extremely poor handset quality - Voice and ergonomic

The sound quality on the handset is very clear and the volume can be adjusted to liking

The only problem for me was the very poor quality, poorly designed handset, the Ooma HD2 which I paid $36.31

Nice quality

Excellent sound quality, and ease of use with a wired headset ( I spend a lot of time on the phone while I enter notes into the computer. )

Also the sound quality is not great

Only buy this product if you want a really crappy phone that will die or produce horrible call quality.

Indeed, the quality of the sound is almost too good

Sound quality is great.

The sound quality is quite good, but I would like to be able to increase the earphone volume a little bit more, the speaker phone sound is clear and the level is very adequate.

Perfect sound quality

I am having very poor sound quality and would like to return the units but no longer have the boxes or packaging.

As well as the quality of the voice is worse than my old phones with the service from the cable company.

The “Favorite List” in the phone book is a real winner!So, Ooma, get your act together and deliver on the superior sound quality of the H2, and make the Picture ID absolutely simple, and you will have total winner on your hands

Audio quality is excellent.

Audio quality is great, best of any home phone I have ever owned

My needs in cordless handsets are long range, good voice quality and no interference from 2.4 GHz devices such as microwave ovens and wireless LAN's

The sound quality and functions are great for me

You have to condition yourself to the speaker phone's poor quality to even hear anything.

It's not the best sound quality ever.

This thing is just poor quality and execution

Very poor quality.

Sound quality is very good

The number one problem was the sound quality, number two problem was the small handset and small buttons and found it very confusing and difficult to work out the different functions

The phone itself is sleek (if not quite so well fitted to the hand as the original) and the sound quality is fine

I like the features of this phone, but I do not like the call quality

If using an Ooma system for the first time and using this as your phone you may think that it's the Ooma system that has bad sound quality -- not true

Simple setup and great sound quality packed into this little device.

I used other brands in the past, has better connection and audio quality but the setup is more tedious and you do have to reconfigure whenever there is a lost of Internet connection..

Good quality.

Sound quality is good

cheap quality

I have to wonder if the call center folks place these between service calls because I find it hard to believe that this customer is the only one who CONSISTENTLY receives poor quality electronics.

-- The sound quality of the handset is terrible.

I've had extremely poor call quality with the HD2

Although the audio quality is good, this phone's features run through the menu button, which is not very functional

Often, when the phone would work, the sound quality was poor - my voice and the caller's voice could be described as "froggy."

I am having very poor sound quality and would like to return the units but no longer have the boxes or packaging

My only issue has been that my Panasonic cordless handsets were giving me really poor voice quality, even though they are a new DECT 6 model

Sound quality was not good at all.

Great quality, great reception, easy to set up and connect to your home network.

and all I have gotten from these new phones from Ooma is pure quality and well made from my experience so far !!

The sound quality is not as good as I expected, and the phone feels slick when

Often, when the phone would work, the sound quality was poor - my voice and the caller's voice could be described as "froggy."

I am having very poor sound quality and would like to return the units but no longer have the boxes or packaging

The sound quality is bad, with the speakerphone it gets worse

It's not enough for me to knock off a star since the sound quality is great and the annoying buttons happen to be the ones I rarely need to use.

the build quality is impressive.

I can comment on the few calls I was able to make: The quality sounds good

it's just poor quality.

The quality of the sound is good so far

These are terrible phones, feel very cheap, and are made of poor quality.

I actually get the best sound quality on my old plug in phone.

It makes my interaction with the phone feel like it is of a cheaper quality than I am used to

The quality is great and crystal clear

I have found that if you attach a headset, the advertised ‘superior quality’ is definitely there

Clear call quality, and I really appreciate the fact that it can be placed anywhere, not just next to the Ooma hub.

As well as the quality of the voice is worse than my old phones with the service from the cable company.

Would be great for a "second-line" if they improved this sound quality of this handset.

Quality of the handset can be poor at times.

The headset is of good quality and everything works well

One is now dead, the other has extremely poor call quality.

The sound quality is not very loud and has poor voice quality cuts in and out.

Call quality is good on them, which is obviously important, but bad quality may or may not be the handsets fault

The sound quality is not good

and I want to cash in by switching this for a model that works as it should.

the hd2 handset works very well, and syncs well with the ooma device, as well as with the telo wireless adapter.

otherwise it would hit the garbage can as fast as you can say "goodby".

Works as it should.

In about 15-30 minutes, my contacts appeared on the HD2 handset, and they do work as they should

The call quality is just as good as with the original ooma handset - some others here have complained that the new-ish handset isn't really a quality call experience, but I believe this depends on where your telo device is in your home

The back is also scratched as if someone tried to reopen it after glueing it shut.

The phone looks good, feels good (as in size to hold in your hand while talking pervs)

Not ideal, but not as bad as I first thought.-The square pad in the middle which has directional buttons is extremely small, and it takes concentration to press the right button