Quite surprised at negative reviews

I probably should have read the reviews more closely before I was impulsively lured in by a SALE price

I love this too, don't get the unhappy reviews at all, it fits perfectly in the cradle, charged up very quickly.

I see a lot of bad reviews on this device

and wow, this company sure lives up to all those great reviews.

I dont know what all the negative reviews are about, but I like it

So, here's the upshot: The problem with the sticking buttons is one that should concern any potential buyer; however, Ooma's willingness to ship a replacement unit, after initially refusing to do so, speaks well of their customer service -- or perhaps their fear of a bad review

I bought the phone as a package with the Telo which had very good reviews

I bought it without reading all of the negative reviews.

you know what that I didn't listen to the negative reviews and made the purchase anyway

I can always send them back if they are as bad as the reviews

I returned it after seeing all the bad reviews

My experience, coupled with overall lukewarm reviews, means this lemon is going back.

OK, I admit it, I ignored all the negative reviews of this handset because I really wanted a nice smooth and simple Ooma set-up with all the features

I'm stymied that so many reviews are decent

The phone did have outstanding reviews from folks who use it however, which lead us to make the purchase.

I purchased Ooma because of all the great reviews I

Not ideal, but not as bad as I first thought.-The square pad in the middle which has directional buttons is extremely small, and it takes concentration to press the right button