It is a weird shaped phone and is missing an" ease of use"

The overall shape of this phone is weird and a little on the heavy side...

My only complaint about these handsets is that the cup for your ear isn't shaped very well

I think they could have designed the phone to actually be shaped like other phones and less like a TV remote.

I received it in good shape and on time.

The keys and buttons are large enough for someone like me with large hands, but the shape and slipperiness of the phone makes it hard to use

It is a little too wide to fit in the hand, and the shape makes it difficult to grip.- the color screen is very difficult to read, particularly the white lettering on the mid blue background of the soft keys.- the mouse type selector is difficult to use, making menu selection awkward and

Its OK don't like the feel and shape

The phone feels good in the hand with nice shape and weight.

Can't stand the phone up on a table because of the strange shape of the bottom

The rounded shape of the phone might seem like a good

Clumsy shape, hard to hold and headset wont stand on end (rounded)

It's a weird shape.

and I want to cash in by switching this for a model that works as it should.

the hd2 handset works very well, and syncs well with the ooma device, as well as with the telo wireless adapter.

otherwise it would hit the garbage can as fast as you can say "goodby".

Works as it should.

In about 15-30 minutes, my contacts appeared on the HD2 handset, and they do work as they should

The call quality is just as good as with the original ooma handset - some others here have complained that the new-ish handset isn't really a quality call experience, but I believe this depends on where your telo device is in your home

The back is also scratched as if someone tried to reopen it after glueing it shut.

The phone looks good, feels good (as in size to hold in your hand while talking pervs)