• Reviews around experience (2.23 of 5)

    Ooma Telo Free Home Phone Service. Works with Amazon Echo and Smart Devices

    • Very positive experience.
    • My experience with ooma support was good, though I had to wait a day for advanced tech to return my call
    • Good customer experience...
    • One of the worst customer service experience.
    • 2/7/207- Negative experience
    • Horrible experience to cancel.
    • Horrific experience when I tried to cancel their service.
    • And when I called them myself to troubleshoot this problem, I had the worst customer service experience I've had in 15 years
    • There are other family and friends of ours who have used Ooma for 10 years and have had a great experience.
    • I have had a great experience.
    • However, when I called to cancel my service I was given the worst technical support experience I've had with any vendor of any product
    • I finally informed the customer rep that I'll record this ridiculous call and put it on facebook, even then it took another few minutes of more offer and finally she agreed to cancel my service.5 star device, take away 3 stars for horrible exit experience.
    • Shockingly even worse experience than with any of the cellular companies!
    • Incredibly aggravating experience overall.
    • Horrible experience
    • Just a horrible experience from start to finish
    • The only drawback I experience is a slight delay but other than that I highly recommend Oooma.
    • All in all a good experience.
    • Having had close to 2 years experience with Ooma, I'm now quite comfortable in conveying my prolonged "happy camper" experience with it
    • So obviously I cancelled as I had to have a working phone line for my job... the other reviews are correct, it made a bad experience way worse
    • My experience has been ~ 99% positive
    • will not let me cancel, horrible experience.
    • Voice quality is excellent; other end doesn't even suspect I
    • well i really like the 5$ phone bill ease of use ? took 7 days to port the number at a cost of 47$ all these added costs are not to my liking