• Reviews around quality (4.12 of 5)

    Ooma Telo Free Home Phone Service (Discontinued by Manufacturer)

    • However, I work from home and the complaints began to increase regarding the call quality.
    • The sound quality is excellent, no complaints
    • Great value I pay less than $4/month, works great sound quality is fantastic.
    • The product itself provides excellent sound quality when used with the Lynx adapter.
    • Quality is great
    • The sound quality is good and $ 3.70 a month we like it
    • The audio quality is generally very good
    • The quality of the phone calls is great and for $10 a month compared to the $25 I was paying for Vonage was well worth paying for the Telo up front
    • The use is totally transparent and the sound quality is great.
    • The unit was very easy to set up, and the quality of calls rivals copper based lines.
    • Good quality on the sound, Only problem was that due to the area that we live in, we were unable to port our old number to the new system.
    • Excellent audio quality.
    • works great and has good sound quality-and I payed less than $100 for it-and now all my calls are free-has cool blue lites on the base-and you can turn them off if they are to bright-has built in answering machine-or you can hear them from the phone-and you don't need a special
    • So I did some research and the best quality, lowest priced option was Ooma
    • Innovative product with good voice quality and capable to handle two lines with Linx.
    • The quality is quite good, but is certainly dependent on your internet carrier.
    • We tried Vonage years ago and had terrible audio quality AND bad service.
    • Had to call for tech support because I live in a rural area and it was not working to the best quality for where I live
    • The sound quality is great and setting up was easy
    • Pros:1 - inexpensive monthly rates2 - excellent voice quality (no difference from standard land line)3 - No more money being funneled to AT&T - Hooray!!!4 - easy to hook up5 - extra phone numbers available6 - on-line system management7 - check voice mails from any PC, anywhere in the world at any time8 - Most important... use group blacklist & create personal blacklist to eliminate all unwanted calls - Sooooo nice!!!Cons
    • Quality of voice sound is not great especially when calling overseas
    • Worked like a champ!Some of the reviews suggested installing the unit between the cable modem and the wireless unit and as OOMA also recommended this for best voice quality and management of cable signal, I breezed over the setup instructions and proceeded to set it up.
    • The audio quality is great
    • The sound quality is better than my old service, I have no dropouts or quality issues, and the availability has beenperfect.
    • Call Quality: Crystal clear voice calls that are on par or better than a land line telephone serviceBuild Quality: The unit is attractive
    • Sound quality is great and to be honest the use of our land line has decreased dramatically over the past few years, so pay $45 a month for have one is not worth it.
    • This more than met our expectations, sound quality is actually better then we had with our land line company
    • Ooma is the best dollar for dollar, quality for quality home system I have tried.
    • audio quality from box itself not real good...sounds like too small, cheap speaker
    • All my friends comment on the good quality
    • absolute great sound quality on a "standard speed" cable internet service.
    • the sound quality is great, free nationwide calling and the company easy and helpful to deal with, its a breeze to
    • complete!The sound quality is awesome- clear as my old landline!I will now be saving $40.13 per month!A very easy transition!
    • Excellent voice quality
    • The sound quality is exceptional, the device is sleek, and the answering machine is great too.
    • Amazon price was better than Ooma site and the quality is perfect
    • It's not clear if the problem is the Ooma device, their network, or my ISP, but for whatever reason, I do on occasion get poor quality calls.
    • I went 100% cell phone and it was easier than I thought, although cell service here in the states sucks compared to even Third World Countries because there is no regulation and the cell companies give us just enough quality to get us to buy it, not caring about service .
    • The best part is you get two lines terrific voice quality and no charge for domestic long distance.
    • So the only draw back, some times, more rarely than normal, the quality of the connection isn't as clear as the verizon fios was, but at $4.00 per month compared to $45 with fios phone, I'm not really bothered by it.
    • Great quality, pretty easy setup
    • Easy to hook up and good sound quality
    • Setup was easy, several different setup options and great call quality.
    • It was super easy to set up, the calls are good quality, and we've never had a problem with dropped calls or lost service.
    • The Ooma system was easy to connect and has good quality sound.
    • The sound quality is good and many of the features are useful
    • Anyway after that, set up was a breeze and the sound quality is great.
    • Quality of sound is very good.
    • Out of the box it was easy to setup and quality is excellent with my high speed internet.
    • Easy to set-up and the sound quality is so clear.
    • Excellent sound quality
    • Quality is excellent.
    • Had this up and running in about 10 minutes, great features, good call quality and an awesome price that realizes tremendous savings on the home phone bill
    • Good audio quality
    • High quality product, easy to setup, and easy to use.
    • The audio quality is clear on both ends
    • Very good system with excellent voice quality
    • I hate spending money for the old land-line just for neighbors and relatives, but can't stand the poor quality of digital phone from my local cable monopoly, Time-Warner Cable.
    • I don't experience data breaks/drops and the quality is as good and/or better than the POTS systems I've used in the past
    • Sound quality is very good.
    • The sound quality for the most part has been hard to differentiate from our old land line, with the exception of an occasional break in the voice during a word, or an occasional slight echo that may last for a few words.....an annoyance, but not bad enough to regret the switch
    • Good call quality and Great pricing per month for under $4 total!
    • Excellent call quality.
    • Good quality voice
    • We had had Packet8 (a VOIP provider) for many years and had been satisfied until we were having one issue after another with bad connections, not getting calls, poor call quality, etc.
    • A landline will have a consistent high quality since the technology has been around for so long, but I'm sure services like OOMA will continue to improve.
    • If you have an alarm system, keep this in mind; most of the alarm systems nowadays has an integrated gsm device, so they will not need internet nor the phone line, but some old ones rely on your phone line, so check your system).The quality is amazingly clear, like the one that you get from a regular phone, or from skype
    • I would say the audio quality of OOMA is better than the old land line and all the Premier functions worked without a flaw.
    • I have never made peace with the lousy sound quality of cell phones
    • Dumped Comcast VOIP service ($60 a month for awful quality
    • Sound quality is great/clear.
    • The problem is not poor quality or anything like that, it's just that Telo and Linx cannot be made to work with a two line telephone system (such as my cordless AT&T TL86109).
    • Excellent sound quality and you get to kick ATT to the curb
    • Great voice quality, great features, easy to set up and use
    • Also, I expected better sound quality especially with a 50 mbps internet connection with the Ooma telo device sitting between my modem and the router
    • Very dependable and high voice quality.
    • Saves alot of money and excellent quality sound.
    • As a person commented on my post there are several factors leading to improved sound quality
    • Pro: Very easy setup and good voice quality
    • If the quality as as good as fios, I would give it 5 stars, but as it stands 4 stars is pretty good!
    • Ooma has great voice quality and the features are awesome!
    • Excellent piece of tech, way better quality than a magic jack.
    • Sound quality is clear (even on an international call).
    • Excellent quality
    • .... plugged the cable that came with the Ooma Telo (from Ooma to modem/router), plugged in the phone cord from cordless phone into the Ooma Telo and plugged in the power (after going online to the Ooma Telo site and filling out the required stuff to activate the device).... it worked immediately, the sound quality seemed a little off at first but has ended up being acceptable/OK.... the only negative thing so far has been trying to get my number ported by the phone company and that's NOT Ooma
    • Sound quality is excellent
    • but I couldn't hear her and same awful talk quality.
    • As long as you have a good, stable internet service, you will get great voice quality.
    • The quality is great and it's allowed me to ditch my home telephone service and save money.
    • Sound quality is great
    • OOMA works great, clear sound quality, my phone bill is $3.17/month, who can beat that
    • Sound quality has been better than it was with my land line
    • If you have an alarm system, keep this in mind; most of the alarm systems nowadays has an integrated gsm device, so they will not need internet nor the phone line, but some old ones rely on your phone line, so check your system).The quality is amazingly clear, like the one that you get from a regular phone, or from skype
    • Sound quality is fantastic, Their customer service is not too bad either should you need any help.
    • The quality is great.
    • It comes at a good monthly price, quality isn't quite as good as a traditional landline but it is really close and for the difference in price, I'll live with the slight decrease in quality
    • As a telecom consultant, I'm rather disappointed -- so far -- with both the number (porting) conversion process and the sound quality
    • Our cell phones give us much better sound quality than Ooma
    • More expensive than many cheap VOIP, great voice quality.
    • I bought this product because they claim that it has outstanding voice quality.
    • Indeed, sound quality is "almost too good
    • The sound quality is real good
    • I've been using a land line way to many years to settle for anything less than superior voice quality.
    • The quality of my calls has been OK at best and dreadful for the most part
    • Bought this to get rid of phone bill (about 50 dollars a month) ,works great with high speed internet ,nice voice quality and now pay just the tax every month (about 4 dollars a month)
    • So far I enjoy the cheap monthly bill of $3.70 and the crystal clear call quality (when calling another landline)
    • The sound quality is fine and the service options for the $10/month deluxe service surpasses anything ATT offered at any price
    • I love the device, the voice quality and never had to reboot it since I had it installed a year ago.
    • The installation was easy and the quality of the calls is excellent.
    • Excellent call quality.
    • Works well with good call quality.
    • Quality of the sound is amazing.
    • I don't understand the technology completely, but I can always expect intermittent distorted voice quality.
    • The sound quality is great and love the many features.
    • About the Telo, the sound quality is excellent; even after I downgraded AT&T internet service to "Internet Max," the sound is still loud and clear.
    • I have had no dropped calls, service is just the same as all other services as far good quality goes
    • But the quality is not so great
    • and you get good voice quality.
    • I would say that the quality is actually better than what I had with Comcast.
    • Pretty good voice quality.
    • Sound quality is very good, with only a slight echo effect on our cordless home phone (could be the phone)
    • As far as quality, I have had little trouble with my Ooma Telo, call quality has been good, but I feel for a VOIP service Ooma lacks some basic features that should be expected and the fact that they sell your phone number is EXTREMELY troubling because once it is sold, it is sold forever, even if you leave Ooma.
    • Sound quality is as good or better than the other services that i have had.
    • The sound quality is outstanding, and you can use your current "land line" phones.
    • It still isn't setup a month later (a total of two months now).I gave the Ooma two stars instead of one, because about 70 to 80% of the time you get a fairly nice call quality (with the exception of the ever present hiss).
    • Superb sound quality, the other VOIPs have nothing on this device...
    • On balance, call quality about on par with Vonage, and way better than cell
    • Easy to install, sound quality is good
    • The quality is so superior to my old phone service it is a joy to be able to talk on the phone.
    • We had been keeping our landline with AT&T because we needed good voice quality, especially for talking long distance with my 89 year-old mother whose hearing is poor.
    • Call quality if great and set up was easy
    • Great voice quality and features
    • To test out if my ISP really was causing the problem, I unplugged my Ooma device and reset my Vonage and original Magic Jack units up and experienced excellent call quality with them
    • Most of the time the sound quality is good but not always.
    • It works great... great sound quality, very easy to set up!
    • The sound quality on the calls is better
    • Excellent quality, easy set up and great customer service
    • Not a bad price to pay for having a home phone service that's much better quality than a cell phone at the house
    • The unit works great the set up was easy good sound quality
    • The Great:-Call Quality is Excellent-You can use all of your old phones and wiring-It is MUCH CHEAPER than the phone company-Call forwarding-You can take the device with you and plug it in to any network (My in-laws do this multiple times per
    • Very easy to install and sound quality is excellent.
    • In my experience the quality has some occasional drawbacks but compared to $40.00 mo
    • Great sound quality, great server response time, the only nuance is the ring leading into the dial tone, which also sometimes gives extra seconds and the end of a voicemail
    • The quality of the phone is very good and could not be happier
    • So far the unit has performed quite well with outstanding voice quality
    • I love the service and the call quality but there were some early bumps in the road due to a scarcity of information.
    • Yes you do pay a premium upfront however, the quality and monthly cost is like $4 a month for a home phone
    • Sister just bought one and when we speak to each other the sounds quality is so clear it's as if she's standing right next to me.
    • I've ordered the adapter, but I am concerned that going with a wireless connection will erode the audio quality even further
    • The quality of the /incoming/ voice is pretty good (no weird robot voice).
    • The sound quality of the calls is crystal clear.
    • GREAT sound quality.
    • For the most part I think the sound quality from Ooma is awesome
    • Cheaper than Vonaye and you get good quality over-the-internert phone
    • I have been using this heavily for the last few days and the audio quality is excellent and the cost is only 3.97 a month in taxes.
    • Quality & Clarity excellent excellent.
    • Better voice quality than the cheap VOIP.
    • The unit itself is made of good quality.
    • The sound quality is very good
    • Better have a regular wired phone, so you can take advantage of the great clarity and quality of the compression done by the Telo
    • There were a few bumps in getting things setup, but now it's running perfect and the sound quality is a big improvement over my last VOIP provider.
    • Great call quality and very easy to use include the number porting process
    • The sound quality is outstanding.
    • That said, the audio that is recorded is good quality or HD, but the unit is not
    • I do not make a large number of long-distance calls, but when I do, call quality is sufficient.
    • Good quality
    • Good voice quality and a great monthly costs.
    • The sound quality is very clear
    • The sound quality is excellent with our Comcast Cable internet service.
    • I followed their recommendations and it seemed to work okay on our side but the quality of the calls was not good enough
    • very worthwhile to me.call quality is excellent
    • The sound quality is good
    • The quality of the calls are decent but there is one annoying aspect where there seems to be a 1-2 second lag between words spoken and transmitted.
    • Quality is great, I get voicemail emailed to me as a sound attachment, and it works with my existing wireless phones.
    • Great sound quality and fax capabilities
    • Great sound quality and fax capabilities
    • Vonage is expensive and has the same quality while netTalk never worked
    • The sound quality is better than my old service, I have no dropouts or quality issues, and the availability has beenperfect.
    • Ooma seemed to be of a better quality
    • Excellent sound quality and everything works as described; great for cutting phone costs on a land line as my monthly cost is between $3 and $4 a month (all for taxes).
    • Good sound quality on all calls
    • In short, we are paying far less for just as good voice quality and more features than before.
    • Great service, sound quality
    • Sound quality is good, and was easy to install
    • poor sound quality
    • Good quality on the sound, Only problem was that due to the area that we live in, we were unable to port our old number to the new system.
    • Ooma hookup was a breeze and call quality is as good or better than AT&T and now, nationwide free calling
    • The sound quality is excellent, no complaints
    • We do suffer from bad voice quality when using a lot of bandwidth but that's typical for VOIP.
    • Great voice quality
    • For the price you pay, you get the best sound quality, the great features and low international rates
    • Sound Quality is excellent, VOIP has come a long way.
    • Voice has been ROCK SOLID quality since the beginning ( I am on a 50Mbps VDSL
    • The quality is good.
    • The quality is excellent.
    • : Did you see where I said my bill was $3.80 and call quality was great
    • poor call quality went back to ma bell after 6 months.
    • Ooma not only provides good quality and 5,000 minutes of free long distance service in the U.S, but also has a web interface so you can monitor incoming and outgoing calls
    • I've only had one instance of bad quality and some checks showed that my internet speed had dropped due to a fault nearby
    • Had to invest in a new router to cure the sound quality.
    • After getting scre wed by Magic Jack for a couple of years with a poor quality MJ plus (it died in the first year) and their hidden fees I decided to shop around for an alternative.
    • I just don't like the crappy quality of cell telephone
    • Pros:-- Sound quality is good.-- Very responsive.
    • Fabulous phone system, inexpensive and excellent sound quality!
    • The sound quality is very good and we could not tell the difference between our old phone and this device.
    • The unit works well, audio quality is great , was able to port my home number,and free calls within USA.
    • 100% reliable and sound quality has been perfect.
    • The unit works well, audio quality is great , was able to port my home number,and free calls within USA.
    • Reviews also suggested that the sound quality is very good
    • I get good quality reception every time--and no phone bills.
    • Sound quality is good
    • Sound quality is much better and was easy to set up
    • No issues at all, and great call quality.
    • Connects easily, sound quality is great
    • The sound quality is so clear
    • Bear in mind that if you have slow connections, like DSL, this will just hurt the quality and reliability of the service; to give the best you need at least a Cable connection, or a very fast DSL (like 5MBPS in download and 2 MBPS in upload, or higher, which often cost as much as the basic internet cable at 3MBPS)
    • Awesome quality!
    • The sound quality is awesome and you only have to pay for fees & taxes each month
    • The sound quality and voice quality are great (I can check voicemails and make calls from my iPhone.
    • I have to say, it sounds great but the quality of this device is not worth $5.00!
    • Simple setup, good quality, very easy to use
    • Sound quality is great
    • I like the sound quality of this VOIP service.
    • After being raked over the coals by AT&T for yeeeeeeeears, my new consistent $3.80 a month phone bill is awesome!Call quality is excellent, features are outstanding and there is not much more to say
    • the quality is fine
    • The quality of the audio compared to my previous VoIP service is amazing
    • It provided very mediocre voice quality.
    • The quality was very poor and we found ourselves always yelling into the phone
    • The sound quality is great too and we paid the extra $ to have our number ported which took half the time they said it might
    • Great service...free phone calls....good sound quality
    • Good quality voice transmissions.
    • Reliable, cheap, good voice quality, easy to install and use
    • The sound quality is actually better than the LAN line we had
    • Sound quality blows away ANY cell phone and is equivalent - perhaps even a touch better - than a landline phone
    • With low upload, there is more chance for poor outgoing quality or lag I guess.
    • Sound quality is good.
    • The sound quality is great and I have not taken the time to explore all the extra features that come with the Premium service, which is included for free for 60 days
    • Reliable, cheap, good voice quality, easy to install and use
    • Sound quality is always clear, no echoes, and the person on the other line notices the clarity also
    • I have had a Magic Jack for over 2 years but the performance and sound quality has been very marginal for the last 6 months
    • Better voice quality than the cheap VOIP.
    • Great voice quality, fabulous options, great online interface
    • Unlimited calls, voicemail, 911 reporting as required by law, call logs, and just plain AWESOME sound quality
    • The sound quality is amazing and maybe even better than ATT.
    • Much better sound quality than our old Qwest DSL/Phone mix.
    • The quality seems much better this time around.
    • I do NOT recommend this device to anyone, sure you pay a little more with Vonage but the sound quality is much superior to this
    • So easy to deploy, and with all the bandwidth nowadays, fine quality calls
    • No quality issues whatsoever
    • Bear in mind that if you have slow connections, like DSL, this will just hurt the quality and reliability of the service; to give the best you need at least a Cable connection, or a very fast DSL (like 5MBPS in download and 2 MBPS in upload, or higher, which often cost as much as the basic internet cable at 3MBPS)
    • Sound quality is excellent
    • I'm in the process of getting Ooma for my work as well now that I feel comfortable with the great call quality and customer service.
    • The speaker is of poor quality.
    • There is no reason for the network interface to fail, except if its poor quality or its designed to fail, thus you should get the warranty that's 1/3 the price of a new one.
    • , i've noticed on occasion some poor voice quality with others that use magic jack
    • Really like the fact that we can have a home phone for $3-4 a month (just pay for gov't taxes and fees) but the sound quality leaves a little to be desired
    • The sound quality and clarity is actually clearer and crisper than we had with our old phone service
    • The quality is immediately better!
    • I prefer the call quality of a landline when I am at home, and Ooma has not disappointed.
    • Great call quality
    • Use the alternate setup in which the Telo is positioned between the modem and your wireless network for best voice quality
    • Setup can be a little confusing when initially entering information, but the sound quality is good
    • Works great voice quality is perfect.
    • The sound quality is great.
    • The quality of the calls are just great
    • I love the quality and clarity of the calls on this phone.
    • I hung on to my land line phone because I was afraid of poor quality sound with internet services.
    • Sound quality is fantastic
    • Pro: Cheap monthly service and okay quality
    • We got the Ooma HD2 Handset phone and we love the call quality.
    • More expensive than many cheap VOIP, great voice quality.
    • This little puppy has better voice quality than my AT&T landline phone on every call I make - crisp and clear with no static, dropout, or echo
    • Crystal clear voice quality, better than landlines or cell phones, and only costs us about $4 a month for unlimited service
    • Great sound quality.
    • If you are struggling to buy this cause of the price or quality issues, I can say wholeheartedly, it was the wisest purchase and it has given crystal clear voice quality
    • The quality is great
    • This took many calls and months before their polite but poor quality customer service fixed it.
    • My poor voice quality may be the result of using an older cordless phone, which I'm looking into.
    • Sound quality is excellent
    • so far it is good, but quality of international calls are not good enough and rates are confusing,
    • it worked ok but audio quality was not stellar
    • It turned out that this router, which was good quality, had a built in firewall that could not be disabled
    • Except to say there email F/U to every action and question has been great and complete.
    • It works as good as an AT&T line, and at a fraction of the cost
    • Service is every bit as good as AT&T.What's not to like?
    • Just follow the directions and it works just as easily as it is supposed to.
    • Minutes later however the set up had completed and the sound has been just as good as with my ATT service ever since
    • Worked perfectly, we called several times a week and the connection was just as clear as if we were calling across the street.
    • The calls are as clear in sound as with my traditional service.
    • Your phone will still work as it did before.
    • I don't need cancelling a service to be as painful as
    • Note I have talked on Ooma when streaming such services as Pandora or Amazon Prime Videos ... as well as when playing an Internet-connected MMORPG
    • n’t be sorry!!
    • (I did NOT port my AT&T number for just that reason).
    • Beware the AT&T prison!Having said all that, the installation of the equipment, initial setup, etc went very
    • This works as advertised and has an insane amount t of options
    • Pros:1 - inexpensive monthly rates2 - excellent voice quality (no difference from standard land line)3 - No more money being funneled to AT&T - Hooray!!!4 - easy to hook up5 - extra phone numbers available6 - on-line system management7 - check voice mails from any PC, anywhere in the world at any time8 - Most important... use group blacklist & create personal blacklist to eliminate all unwanted calls - Sooooo nice!!!Cons