I have seen repeatedly where my plug seems to be falling out of the jack easily - once fixed, the sound is fine

It doesn't socket snugly, so the slightest bump or movement, even as simple as turning the phone upside down, causes static, partial loss of sound, or often a complete stop of the music (because playback pauses automatically when the phone detects the headset disconnecting).I've had some touchy plugs in my lifetime, but this one takes the cake

We have tried the wrap around the ear kind, the plug kind and the cheaper over the head

I think the plugs might have a very slight size issue, Despite this, I would absolutely recommend these to anyone.

Which is why I really hate to have to downrate and return them because the plug is junk