Edited to add, their customer service is really fantastic

Customer service is UNBELIEVABLE!

Set up was easy, customer service is great, and it serves as a great stress relief for me.

I ended up returning it because my 18 year old dog just couldn't pick it up, but the customer service is unmatched and the ease of even the return was noteworthy

The customer service is prompt, courteous and a model for other companies if you ever need them

but it was easy to set up and their customer service is amazing

Easy setup and most importantly GREAT customer service.

Customer Service was great

Customer service was great and said an update is on the way

Customer service is easy to reach and available just about around the clock

The customer service is awesome also if you ever need them.

I did had a tiny problem but the customer service was great and very helpful, got the problem fix

Another great aspect to owning this unit is the superb customer service that they provide....always available and helpful.

Customer service has been exceptional!

Their customer service is AMAZING!!!!!!!

so I called the company, and the excellent customer service I received from Kendra was truly amazing.

Their customer service was wonderful I could call back if I needed and talk to the same girl that I had been talking to

Easy setup, but even better, superb customer service.

As well PetChatz customer service is AMAZING

Get the DogTV too!The customer service is impressive too

Their customer service is awesome, punctual for callbacks

Dog Tv had issues pausing although Customer service thru PetChatz was extremely helpful and it has been working well recently

The customer service is also excellent

Customer service was amazing when I had to reach out to them for help with my unit

Customer service is amazing as well

The customer service is also outstanding

Their customer service is excellent

Excellent customer service as well.

Customer service has also been outstanding any time I needed to contact them

Absolutely perfect to keep an eye on your furry friend while away from home....great quality product and customer service! A+

There is nothing worse than purchasing a product and receiving inadequate customer service-- no problems here!

Customer Service is Excellent which turned my 4 star review to a 5 star review

The customer service is the best ever!

Customer service is really great too.

Such great customer service and all the directions are super easy to understand!

Also, the customer service is outstanding!!

Their customer service has been very helpful and I will continue to purchase and expand the units in the future.

The PetChatz website offers a very good FAQ section, and customer service is outstanding.

The customer service is amazing and they were really quick to respond to my emails when I contacted them about shipping

Customer service is outstanding

Customer service is incredible, and I couldn't be happier with our PetChatz.

I would highly recommend this device to anyone who misses their pet(s) during the workday.

I would highly recommend this device to anyone who misses their pet(s) during the workday.