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I had to get a paperclip and do a hard reset on it after chatting with support a couple times just to get the app to find the device
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Finally, I changed internet service providers and could never reconnect the camera to my new network despite several attempts and multiple hard resets
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I had to do a hard reset to be able to connect to the wifi, wasted a fair amount of time trying different wifi combo until I found the tiny hole to reset it
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So that "advanced config" tab which will allow this product to be "cloud and also non-cloud" product is not there.3) the super-duper extra nice-t-have feature would have been to have the bottom