Regularly my wife will just try to change radio presets and accidentally hit the wrong button - once even hitting the "auto-set presets" button removing all of the ones we had setup instantly

I think that it still can be a distraction to use since there are no hard buttons to feel for

I do miss having "real" buttons

Sometimes it starts it from the beginning again, and the only way to get back to where you were is to use that terrible +15sec button.- Spotify, Apple Music, or the Podcasts app will occasionally freeze and not show music or playlists, and it won’t play anything

I would have preferred either dedicated hard buttons or at least more touch screen area dedicated to the volume control