Great customer service!

I'm updating this review to 2 stars instead of one because of the exceptional customer service from RAVPower.

What a great customer service

I contacted customer support who sent me a replacement no questions asked

Good customer service

What great customer service

Every once in awhile there is a dud in the batch, this company stands behind their product and has amazing customer service.

I have to thank them for their excellent customer service

Great customer service!

Sunvalley Brands wins my reward for great customer service

Highly recommended, and SunValley Brands (who sold me mine) provided excellent customer service

Update: the supplier has since reached out to me and is going to provide a full refund a replacement, had to update my rating for the amazing customer support and making this whole situation right

Now that’s great customer service

Thank you RAVPower for the great customer service

Thank.you for the GREAT customer Service......will post more when I test (use) the smaller battery.

Very impressed with customer service and happy to get a replacement!

The exceptional customer service saved the star rating for this product.

UPDATE - The RAVPower Customer Support Team is fabulous

Great customer service!

Great customer service and would happily buy again and recommend to others.

Excellent customer service

So for anyone who feels that their issue with this RAVPower product has not been solved, I recommend contacting the RAVPower Customer Support Team (see their reply to this review)

Very happy customer!Loved this at first but after 5 months the charge is depleting very quickly.

n’t know if manufacturers defect or what.******Changed my rating to 5 stars as the company sent us a new unit