Now my credit card has been charged for the payroll subscription and when I tried to call the number I was given within the Quickbooks software of (866) 820-6332, it tells me to go to payroll.com/helpme, where I can leave a phone number and they will call me back, so I don't have to wait on hold

Had to get creative to find a phone number.

Unfortunately, the phone number then hangs up on you, so you have to use the website, and the website redirects to another website with no phone number or other way to contact Intuit and nowhere to leave your phone number to get a call back