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I got a replacement and sent back the defective piece of crap
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This is a cheap plastic piece of crap.
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Cheap plastic pieces.
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This piece of crap is horrible.
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Chose this player because Amazon rated it as a Best Seller, WRONG, it is a piece of plastic crap, would not work on my computer, no sound was available unless you use the earbuds.
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Now I am stuck with a useless piece of junk.
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It does what it says it does though, just don't expect a solid piece of equipment.
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I like that its super easy to use but hate that its poorly made