• Reviews around tech support (4.40 of 5)

    ROLLO Label Printer – Commercial Grade Direct Thermal High Speed Printer – Compatible with Amazon, eBay, Etsy, Shopify – 4×6 Label Printer – Compare to Dymo 4XL

    • I couldn’t figure out and the tech support helped me fix it so the labels would print out correctly!This is definitely a life saver!
    • I spoke to Joshua in Tech support to assist in the process and he was very helpful
    • Tech support is the best!
    • Tech support immediately responded with troubleshooting suggestions and even remote accessed my computer to help resolve the issue
    • The printer is great and the Tech support is even better!
    • Tech support is surprisingly awesome if you run into trouble
    • Tech Support was awesome and very fast.
    • I had an issue with printing and called tech support and they were able to walk me through the issue immediately within 5 mins it was solved
    • The tech support keeps saying it must be a setting and wants a call and connecting through our computer and who has time for that
    • It is fast and efficient with excellent tech support.
    • I can now say the both my Rollo printer and Rollo tech support are great.
    • It easy to set up, I initially had problem with the software because the version needed had to be downloaded first, I reached out to tech support and they provided a link for the software
    • Believe me, as good as this little printer is, without adequate tech support, even the best device is worthless
    • I loved the printer the Tech support was great.
    • The rollo tech support guy was very good
    • When I had issues, tech support spoke with me immediately to resolve issue
    • Rollo tech support is hands down the Best Tech Support I have seen
    • Rollo tech support is hands down the Best Tech Support I have seen
    • Oh, and their tech support was extremely quick replying to my questions
    • When you buy a Rollo label printer, you not only get a well designed device, you also getEXCELLENT FREE TECH SUPPORT provided in a timely manner
    • It prints very fast, quality is great, and their tech support is very nice and helpful
    • maybe I should have called the Tech support again but chose to reture and buy a different printer.
    • I could not get any tech support
    • We had a bit of trouble setting it up initally but tech support was quick to respond to our call.
    • I have had some issues with their Chrome extension, but their Tech Support has been great to quickly diagnose the issue and help me with a workaround.
    • Tech support is fantastic
    • Had an issue with printing labels and rollo tech support went above and beyond with their assistance!
    • I contacted their tech support multiple times with no luck
    • I had trouble with mine but tech support was very helpful and the printer works like a charm
    • Someone from tech support called right back..at 6: 30 their time on a Friday
    • The tech support person walked me thru the steps to increasing the resolution
    • I bought another brand earlier and had to return it because of flimsy construction and and lack of tech support.
    • Tech support had someone on the phone with me within the hour and we recalibrated the printer (takes a button press and 20 seconds) and the tech remoted in and created a custom stock label size in the printer preferences
    • tech support was fast and helpful when i had issues after upgrading to big sur.
    • I haven’t needed tech support, but I gave it a five
    • Kevin popped up on the Rollo website offering tech support and within ten minutes we figured out howto correct the issue after he asked a few simple questions
    • Jonathan with their tech support offered to do a remote session and was a little baffled why the designed settings were not working.
    • One day in but so far so good!Instruction manual, instruction videos, even used their tech support for the Google extension
    • Tech support is phenomenal.
    • Tech support is quick to respond and very helpful
    • The tech support is amazing when there are questions about set up
    • I called their tech support multiple times and they were always able to resolve the issues
    • Tech support was amazing, I emailed them before I set it up because I needed a 15ft USB
    • The loading is fast and setup was quite easy with excellent tech support
    • Tech support is via chat
    • Lots of spots and faded spoke with Tech support and they wanted to send me refurbished one!
    • By the way, their tech support is fantastic
    • Their tech support is amazing as well
    • It also has an on/off switch for when it’s not in use and tech support seems to be on top of things
    • At first I was unable to print the correct format but after I spoke to tech support they were able to resolve the issue in no time and the customer service was excellent.
    • I needed tech support for the first time since I bought my printer.
    • and they get back to you real fast, faster the the tech support from the platform you are trying to connect with
    • Very difficult to set up but tech support is the best
    • I don't know what the tech support is like because I never had to use it, I've had it for over a week now and it has saved me so much time
    • Rollo has one of the best tech Support out there!
    • I have no criticism of tech support and their efforts to help me
    • I own a small business in the middle of preparing orders for shipment, my Rollo printer labels were blank, one click on virtual tech support was able to resolve the issue
    • I will speak to the tech support which was outstanding.
    • Rollo Tech Support to the rescue
    • Reached out to tech support and after some troubleshooting they sent me a link download the high-res driver...and BAM!!!
    • Tech support is there to help
    • Rollo tech support did get me running fairly quickly (on a Saturday no less).
    • It’s a waste of money with no tech support other than looking on YouTube to try and troubleshoot!!
    • Very easy to use; I did not require any tech support
    • But what is really impressive is their tech support.
    • Their tech support was prompt and gave a lot of suggestions - but in the end, I had to send the printer back for a full refund.
    • The last bit on tech support, I had a custom 4x6.75 fanfold label with a doctab created for our company
    • n’t know how to completely work it yet
    • n’t has any problem I even tell my sister to get one for her company too
    • n’t regret my choice
    • n’t disappointed.
    • n’t had an issue
    • n’t know how to completely work it yet
    • n’t has any problem I even tell my sister to get one for her company too
    • n’t regret my choice
    • n’t disappointed.
    • n’t had an issue