Worthwhile instructions would have eliminated the confusion.

This case would get five stars except that the instructions were useless

Poorly constructed, Sata adapter doesn't connect properly with hard drives, the instructions are incomplete and confusing, the fan hits on either the hard drive or the case regardless of how it's installed (the case arrived with the fan just hanging by its wires)

I won't cite all the clues, but I had similar experiences to many, including inadequate instructions and uninforming customer service responses

The instructions that came with it were absolutely worthless: "1. open the retail package and remove the Hard Drive Enclosure

The instructions that come with this enclosure are pathetic

One major complaint is the instructions - they're absolutely horrible and useless

This is clearly indicated in the instructions shipped so as far as I am concerned, the instructions were adequate.

Now, some of the vitriol in these reviews regarding the instructions and the customer service are not misplaced

Manual well written with clear instruction.

The instructions are refreshingly free of spelling errors, but have grammatical ones

Useful instructions given on the product page.

It has no written instructions, and it not very clear how to pull up the wall of text instructions

The instructions are abysmal at explaining or showing anything beyond removing four screws from the side without the fan and connecting the drive to the PCB.Trying to install an IDE drive is a challenge

The very unclear instructions and uncertain connection are the reason I dropped two stars

As noted by other reviews, the instructions that come with this are pretty much useless.

The instructions were very easy to understand.

I did, however, point out to them that their instructions are clearly wrong in that they use in improper photo to illustrate the installation of a SATA drive in their enclosure

It falls short of five stars for poor instructions and slight misalignment of the connector for my SATA drive

Poor instructions, little space for HDDs, noisy fans and all

Worthwhile instructions would have eliminated the confusion.

The instructions are very weak so it took me about 5 mins to figure out ohow to fit my drive into the device without damaging

Well, the instructions aren't very clear but you have to pretty much take off all outer items in order to get in there and screw a hard drive in place

The instructions are little hard to understand and are clearly written by a non English speaking

The instructions were rather poor in regard to inserting a SATA drive.

Helpful and easy instructions..even included a screwdriver.

The only beef I have is that the instructions aren't clear on how to take it apart, to put the drive in

Though the instructions are somewhat vague, the device can connect SATA through a slot on the motherboard

Easy installation of the hard drive, clear instructions!

Best of all I have had no i/o issues with the drive.

Best of all I have had no i/o issues with the drive.