After another week, they informed me that they can't replace it because there are none in stock so they would have to issue me a refund and pick up the TV

I was told the tech service had been cancelled as Samsung will be issuing me a refund?!

Additionally, I’m not sure where this refund will be issued because every time I call, no one can give me that information (even though I filled out papers for the occurrence of direct deposit)

They also had me fill out papers for the refund to not be issued back to the card I purchased it on, but by direct deposit to my checking account

Then they told me they can't pick up the TV because of my location but would still issue me a refund

It makes the picture almost 3-D, so when the shows pan the room you just see constant blurs