SAMSUNG 85-inch Class Crystal UHD TU-8000 Series - 4K UHD HD... - 2024 report by Whydis

SAMSUNG 85-inch Class Crystal UHD TU-8000 Series - 4K UHD HDR Smart TV with Alexa Built-in (UN85TU8000FXZA, 2020 Model)

Reviews by Features

Value

(22 reviews)
Work

(22 reviews)
Setup

(20 reviews)
Price

(44 reviews)
Feature

(113 reviews)
Quality

(110 reviews)
Sound

(53 reviews)
Product

(35 reviews)
Color

(21 reviews)
Browser doe

(4 reviews)
Disk

(15 reviews)
Screen

(24 reviews)
Lag

(7 reviews)
Time

(15 reviews)
People

(8 reviews)
Bite

(9 reviews)
Scene

(7 reviews)
Connection

(9 reviews)
Review

(10 reviews)
Video

(6 reviews)
Pixel

(6 reviews)
Refund

(6 reviews)

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Reviews around value (5.00 of 5)

  • , I found this Samsung as a excellent value, size, picture quality. and features
  • This seems like a very good value, though I've had it only a few days.
  • Everything works great, good picture quality, good value.
  • Excellent value, I love the smart features and picture quality!!
  • Good value for the price, but don't expect stunning picture quality
  • Read remaining 22 reviews for value

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Reviews around work (4.72 of 5)

  • The smart features work great, the picture quality exceeds our expectations
  • As far as the remote and tizen works excellent I love the smart features on
  • I had a problem with Alexa no working and called Samsung 5 times to correct it
  • Smart features work very well, connectivity is a breeze to set up and maintain.
  • This is a really great tv; the picture is amazing, the smart tv functionality works great and it's the perfect size for our 10ft by 12ft game room.
  • Read remaining 22 reviews for work

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Reviews around setup (4.70 of 5)

  • The only feature I constantly come into contact with is the unbelievably annoying “Audio Setup
  • Picture quality is great, soundbar connected with one input wire, and once the cablebox remote is programmed it is a great setup
  • Setup was very easy and fast and was watching TV within half hour of arrival.
  • Setup was super easy and it guides you step by step with on tv guides
  • Setup was very easy and picture is very crisp and clear
  • Read remaining 20 reviews for setup

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Reviews around price (4.45 of 5)

  • There are TV’s with better picture quality and better functionality with similar/ less expensive price tags out there
  • Great price for this tv, and there are some nice features, but I expected a better picture than my 4 year old picture but didn't get it.
  • Great tv and not too bad price
  • Love this TV! - Great price and picture -65 inches was the perfect size for a big monitor and it not “taking over the room”.
  • Great picture, great sound, great price, love the “one” remote, price was good too!
  • Read remaining 44 reviews for price

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Reviews around feature (4.41 of 5)

  • A quality picture with some mostly smart smart TVs features
  • but I bought the TV for picture quality I can do without some of the smart features
  • Smart features, setup, and user interface all suck badly
  • The smart features are slower than 1989 internet service
  • On Samsung’s own forums, this complaint was constantly dismissed as a “feature” (it’s an obvious bug) by their moderation bot, never actually addressed by anyone at Samsung
  • Read remaining 113 reviews for feature

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Reviews around quality (4.25 of 5)

  • Has great features quality of picture love the sleek look
  • Good quality of tv, the picture and sound are awesome!!!
  • Poor picture quality and a terrible UI experience combine to be the biggest waste of money I've ever done
  • Does not happen with any of the other 2 that I have at home (none Samsung).Very sad of the poor quality of the product.
  • Power button is still functional but in shock that the remote quality is this poor
  • Read remaining 110 reviews for quality

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Reviews around sound (3.92 of 5)

  • Several issues: poor sound, picture quality not great, streaming interupts
  • Great picture, great sound, great price, love the “one” remote, price was good too!
  • TV itself is great - great picture, decent sound, slim, looks great on the wall
  • Beautiful picture and sound, and well worth the money paid!
  • This unit has incredible life like picture quality and great sound to match
  • Read remaining 53 reviews for sound

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Reviews around product (3.52 of 5)

  • This is horrible customer service and a horrible product
  • Voice commands hit and miss.would not recommend this product.
  • There are more expensive and feature rich products but this TV is more picture and smart functionality than I could ever use at a very good price
  • Samsung products have worked well for me in the past - such as a washer and a dryer which I just learned that to turn the buzzer on the washer OFF - I need to not push the button to turn off the "buzzer lighted off button" off because it has to be On to be Off!On the TV only one problem which is hardly worth mentioning - but - when moving from one channel to the next - the banner for what channel it is stays on
  • I generally like Samsung's products, however this TV is NOT fun to use.
  • Read remaining 35 reviews for product

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Reviews around color (3.44 of 5)

  • The picture is amazing and true 4K. Very bright and beautiful colors
  • It honestly doesn't bother me, I mean you only notice those damaged pixels when viewing dark colors (which appear like a blue tinge of color as a bar on the screen) and I mostly view bright colors anyway so they never really appear in those cases
  • All of the features work as promised and the picture is crisp and clear with vibrant colors.
  • not ready for that.lol the color and clarity cant be beat.
  • Very good contrast ratios, bright whites, dark blacks, and good colors
  • Read remaining 21 reviews for color

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Reviews around browser doe (2.54 of 5)

  • It makes the picture almost 3-D, so when the shows pan the room you just see constant blurs
  • Your browser does not support HTML5 video.
  • I would give this TV a solid “B” rating because of the price and picture quality.
  • Smart tv’s should be plug in and go

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Reviews around disk (2.41 of 5)

  • Gaming has been crystal clear, 4K videos and movies have been amazing, sports were really good when my internet wasn’t acting up, almost no motion blur
  • Samsung 2020 55 inch 4K Smart TV at $497.00, excellent TV at a very good price
  • Hers was a 55" Samsung from 2019, and it supports the hard disk beautifully (although it has the same useless Bluetooth support for earbuds)
  • Secondly, I am a big collector of movies and TV shows, and they're all stored on an external 2Tb hard disk, which I plug into the TV
  • Hers was a 55" Samsung from 2019, and it supports the hard disk beautifully (although it has the same useless Bluetooth support for earbuds)
  • Read remaining 15 reviews for disk

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Reviews around screen (2.28 of 5)

  • For most people, this TV would be great; a really good screen image, for a reasonable price.......just not for me.
  • It's our second tv (for the bedroom) and it's the perfect sized screen (43") for it
  • One comment from people is that the screen is not bright
  • This was a replacement for 2018 8000 series Samsung that the screen got broken
  • The TV worked great for a week, then the screen turned black.
  • Read remaining 24 reviews for screen

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Reviews around lag (2.28 of 5)

  • Unacceptable freezing/lagging with remote control responsiveness
  • is great and you can contol with Alexa as well as via a voice button on the remote
  • I have already invested in a excellent set of powered external speakers (R,L, plus Woofer) and all I need is a 3.5 mm jack, but the Samsung TU8000 UNBELIEVABLY does not provide this.
  • The system is very slow screen lags sometimes it's a weird picture
  • Here is my experience:There is annoying lag with the tv when using the remote
  • Read remaining 7 reviews for lag

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Reviews around time (2.18 of 5)

  • Many times the voice will either fall behind or move ahead of the video.
  • TV freezes all the time even with a direct hook up from the router
  • Every single time I turn the TV on the wireless connection fails
  • The remote operation is chunky with unreliable response time
  • Someday when I have the time I will call Samsung customer service but I dread that call
  • Read remaining 15 reviews for time

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Reviews around people (2.09 of 5)

  • I have already invested in a excellent set of powered external speakers (R,L, plus Woofer) and all I need is a 3.5 mm jack, but the Samsung TU8000 UNBELIEVABLY does not provide this.
  • I did Google searches on the issue and ultimately many people reported this problem to occur at some point after several years.
  • The people who write bad reviews for this television probably work for competitors and wish they worked for Samsung
  • I haven't gotten this tv from Amazon but saw bad review for people measuring it wrong and misleading people
  • People have complained about the audio quality, for us and what we watch, the sound quality is just fine.
  • Read remaining 8 reviews for people

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Reviews around bite (1.95 of 5)

  • The "home" screen is a bit messy/overwhelming with too much going
  • I would buy another if I had to, but I would be a bit angry while I fixed it
  • I’m not sure if I got a bad unit but it seems a bit excessive in dark scenes
  • I would give this TV a solid “B” rating because of the price and picture quality.
  • The Samsung is a bit more expensive (though still not a high end TV by any stretch), but it's a superior TV
  • Read remaining 9 reviews for bite

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Reviews around scene (1.80 of 5)

  • If you are watching anything with dark scenes or playing a game with a dark atmosphere, you absolutely cannot use the TV without blinds or you must use it at night
  • Dark scenes don't look great
  • Smart tv’s should be plug in and go
  • This one has really great picture quality, although not the best blacks in a dark scene like an OLED, and the picture washes out some when viewing from a sharp angle
  • When the screen is in a darker scene, such as night or black screen, it's much lighter in the upper left corner of the TV
  • Read remaining 7 reviews for scene

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Reviews around connection (1.73 of 5)

  • The off air channels are great, but Samsung Plus channels frequently lose network connection, and it’s difficult to get them back, so I can watch them 10% of the time.
  • n’t support
  • I just had to restart the TV connection system and worked perfectly
  • Regardless, this TV loses its connection with my wifi almost daily and no amount of troubleshooting via the TV (see photo) will restore it
  • TV periodically loses WiFi connection and "forgets" the router.
  • Read remaining 9 reviews for connection

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Reviews around review (1.54 of 5)

  • I haven't gotten this tv from Amazon but saw bad review for people measuring it wrong and misleading people
  • Read other bad reviews, they are 100% accurate and check 3rd party review sites for "max brightness".
  • I know why some reviews have complaints about the dimness of the screen... go into Eco settings and turn ambient light off
  • BUT ... I specifically bought it because reviews said the Comcast Xfinity Beta Stream app would work with this tv, and initially it did work, but in November 2020 it stopped working, app began generating error codes
  • The people who write bad reviews for this television probably work for competitors and wish they worked for Samsung
  • Read remaining 10 reviews for review

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Reviews around video (1.44 of 5)

  • It also constantly plays terrible music videos (some not kid friendly and I have small children) on the main screen with no good/obvious way to turn it off
  • There are videos of people who removed this layer and it completely scraps your tv
  • Disappointed that I
  • It makes the picture almost 3-D, so when the shows pan the room you just see constant blurs
  • Your browser does not support HTML5 video.
  • Read remaining 6 reviews for video

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Reviews around pixel (1.44 of 5)

  • Disappointed that I
  • I didn't notice any missing pixels, banding, dirty artifacts, or poor screen uniformity
  • Line of dead pixels on right side of screed.
  • Dead pixels within 3 months not worth the money
  • TV came w/ dead pixels and Samsung refused to replace; only repair (bring a technician into your home for hours trying to fix the TV during a pandemic)
  • Read remaining 6 reviews for pixel

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Reviews around refund (1.00 of 5)

  • They also had me fill out papers for the refund to not be issued back to the card I purchased it on, but by direct deposit to my checking account
  • Additionally, I’m not sure where this refund will be issued because every time I call, no one can give me that information (even though I filled out papers for the occurrence of direct deposit)
  • After another week, they informed me that they can't replace it because there are none in stock so they would have to issue me a refund and pick up the TV
  • I was told the tech service had been cancelled as Samsung will be issuing me a refund?!
  • Then they told me they can't pick up the TV because of my location but would still issue me a refund
  • Read remaining 6 reviews for refund

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