The software is very unresponsive, there is an annoying delay to every key press on the remote, sometimes several seconds long, before the unit reacts or it ignore key presses altogether and you have to press a key several times to get it to react

The software is complete garbage, alpha quality code, buggy as hell

However, the DVD player takes several minutes to start up due slow software, even with the latest firmware update

Since I resolved that problem it has never frozen again as it did the first time

Samsung blue ray devices start up (boot) really quick, the fastest as of the time I purchased it

The Blu-Ray player (BRP) itself is great, especially considering that it works magically with our Samsung TV (i.e. - turning on the BRP will automatically turn on our TV and switch the input to the BRP; as well as, a volume control directly on the BRP remote)