• Reviews around support (1.78 of 5)

    Samsung UN75JU7100 75-Inch 4K Ultra HD 3D Smart LED TV (2015 Model)

    • Tech support: Incompetent and unhelpful
    • Samsung support isn't very responsive and they have yet to provide a solution to any of the issues I'm having
    • The TV is great but only giving 4 stars because of poor customer support.
    • It comes with possibly the most incompetent tech support in the electronics world as well, perhaps even worse than Netgear
    • These could all be unique to me and my TV, but after hours of wasted time with bad very bad support I have given up the fight
    • They do not take their customer seriously and I have been on chats and phone calls and the technical support is clueless
    • If you want support, good luck
    • Terrible tech support
    • Samsung's technical support was an absolute embarrassment.
    • Samsung technical support was worthless; when they called, they suggested I "unplug everything other than power from the TV and try to turn it on".
    • Delivery:1- R&L Carriers/freight suck
    • n’t understand, I would appreciate their input.