So, why does this product lose 1 star

This product is sturdy.

Would not recommend this product.

it is a good product.

Poor customer service and poor product warranty coverage!

It might be more difficult for those not used to piecing together mechanical products, so I give it 3 out of 5.The sturdiness is good for such a compact product

Overall, the Schwinn 411 compact elliptical machine is a nice product

Terrible product and terrible customer service

They make great products

When the product is working fully, it's great

Good product for the price.

It's an awesome product

Product worked 3 days and the roller on the right started to stick and acted as if there was no tension release for the right roller.

I highly recommend this product.

Product works great