It worked great when it was working - unfortunately this fatal error has made me wary of recommending it or even from purchasing another sony blu-ray player

We got the Twilight Eclipse movie to play but now when we try to play the Back to the Future trilogy only the first movie plays and the 2nd and 3rd give us that unknown error again

We were ecstatic until we tried playing the newly released Twilight Eclipse movie that was released and got an unknown error message