If this unit lasts as well as the other Sony products I have owned, it really will deserve the 5 star rating

Granted, this was obviously a defective unit, but it says something about this model's reliability.

If your Sony is unreliable and within the one year manufacturer's warranty you can get a free refurbished unit

Older unit is very slow, but visual clarity is exceptional

Very light weight and is a compact unit (doesn't take up a lot of space like your old VCR's used to).

I again expressed that Sony should at least offer a free refurbished unit and apologies for the incident, duration of delay in my video viewing, and my troubles.

Ridiculous right!Update: I did complain severely with the Sony's tech support, who took some convincing until they finally relented and agreed to "fix" my unit free of charge

I explained that the unit was running well until Sony's Network Update rendered it non-functional.

The reviewer who claimed upscaling was terrible must either have his unit wired backwards or he must have a defective unit.

After 2 months of usubg a total of about 5 times -- the unit no longer works

The unit worked great (5 stars) until the last sony firmware update

the unit is durable and will not break down...sony is confident on there products and I've always been a sony guy to

And a good value unit!

Nice unit, but slow loading