Sorry, Sony

Nice job SONY.

Here is the deal: Sony simply does not provide adequate support to keep the firmware up to date and capable of playing blu ray titles

All in all I am extremely satisfied with this purchase and recommend this Sony to anyone.

In the meantime, I don't need slow motion, and I love my Sony S550

What a ripoff!And me, being a loyal Sony customer (I have Sony I-pod type player, Sony SLR digital camera, Sony DVD player, Sony home theater acoustic system, and on and

I emailed with SONY tech support and the last resonse is that SONY is sorry but there is nothing that they can/would do.

I have been a loyal Sony customer for years.

SONY has a firmware problem and rather than do the right thing and take care of their customers, they say that they MAY considering future upgrades to resolve the issue, but won't gaurantee

Sony FTW

And when such defective tool breaks your player, Sony leaves you twisting in the wind.

I'm incredibly impressed with this player, which I've connected to a 1080p capable Sony television

This Sony-S550 Blu-ray player is easier than a coffee maker (i can make some coffee)

thanks sony

Sony provides zero support or parts availability but was all i could afford to be able to get audio from Blu-ray discs into my stereo.

Sony is a good

If you already have an HDMI receiver, I would recommend the less expensive Sony BDP-S350 or Panasonic DMP-BD35K.

In summary, Sony entices you to get a tool from its website with instructions on how to use it.

Of course, Sony did this on purpose to encourage you to buy their TVs and audio systems.

Well the Sony has you covered now and in the future so the unit does not become obsolete in a year

But, despite this, Sony refused to help

Sony refuses to send me a USB drive and states that I must obtain my own.

This upconverts you old dvd's and cd's to spectacular video and sounds.and Amazon is the place to buy it with free S+H.