However, there are two main design flaws, which warrant the subtraction of 2 stars if not more, IMO:1

Please check the other reviews and pictures, it’s a design flaw that Sony

This product has a fatal design flaw that means your headband will crack all the way through just above the earcup rotation hinge

It's a design flaw not a manufacturing defect

It's a design flaw not a manufacturing defect

Technology has reached a point where this design flaw is inexcusable

The bad I am not able to hear my young son if he wakes up with a bad dream

The good I only hear what I am listening too

But still works as I except.

I wish it had dedicated buttons for volume up/down (I don't like swiping as sometimes I have accidentally cut the call)

went to best buy before Black Friday to try out the 1000x and QC35 from BOSE.1000x has higher clamp force - but not as that uncomfortable as others describe

I found that -- PXC550 had an evenly beautiful sound but somewhat veiled/warm, the mighty bass drum blow in "Dies ire" did not shock as on the 1000X, and the harp arpeggio in the beginning of Nutcracker Waltz was hazy on the PXC550, but delicately clear on the 1000X.

Everything works exactly as it claims to

Sony has a pocket inside for the airplane adapter, then a mesh pocket on the outside for a cord (which I don't like as it tends to snag when you're stuffing the thing inside a bag - would have rather just had the pocket on the inside)

I'm coming from the MDR-1A, which had a phenomenal soundstage that you could hear and feel distances with, but they started creaking as you moved your head

As for me, I would never be ignorant or inconsiderate as to communicate with someone in such a manner, and I would expect the same consideration in return.