Finally got through and they walked me through a hard reset and now it seems to be working.

It also often hard resets when using the built in media player while watching a movie from the USB port, about every hour it'll produce a loud noise, then hard reset

I find myself having to do a hard reset of my tv quite often

I had to hard reset it because the sound cuts out randomly, and when I shut it off with the remote, it must have a "quick start" feature like new Xbox's where they don't really shut down when you turn them off, but go into "hibernation" mode, so only hard resetting actually makes it

I cannot compare it to other LED TV’s, cause I don’t have any

n’t work out

n’t feel comfortable with this in the long run

n’t top the picture!