• Reviews around service (4.83 of 5)

    SoundPEATS Bluetooth Earphones, Wireless 4.1 Magnetic Earphones, in-Ear IPX6 Sweatproof Headphones with Mic (Superior Sound with Upgraded Drivers, APTX, 8 Hours Working Time, Secure Fit Design)-Black

    • GREAT CUSTOMER SERVICE
    • I'm going to chalk that up to being in a hospital with poor service though
    • I was very impressed with the headphones and the great customer service
    • As some of the other reviewers have alluded to, the true magic of these puppies is revealed after tinkering around with the equalizer settings of your favorite digital musical service or playback device
    • Pros:Good design, fits well, looks sleek, Great customer service
    • Here is why:* GREAT Customer Service - The product team reached out to me asking me details, and offered me a refund or a newer product in replacement
    • Update: good customer service
    • UPDATE to three stars for great customer service
    • In swoops OUTSTANDING customer service who offered to replace them for me.
    • Great customer service!
    • UPDATE 8/17/18: Almost immediately after my review, SoundPEATS reached out to me here and via email, after which they sent me a replacement pair of their newer Q35s. FANTASTIC customer service.
    • I’ve reached out to the seller, hoping for good customer service
    • Amazing customer service
    • If anything, SoundPEATS offers excellent customer service
    • Appreciate the customer service but it was a waste of time
    • Updated to 4 stars due to excellent customer service
    • They send me a new pair, extremely good customer services.
    • Great customer service
    • I appreciate both the prompt customer service and SoundPeats dedication to making their clients happy
    • Excellent service
    • Awful headphones and horrible customer service
    • Great customer service and product.. thank you
    • Really appreciate their customer service
    • I really appreciate fast customer service
    • Overall pretty decent bluetooth headphones especially for the price, good sound and comfortable feel, and good customer service
    • Good customer service through Amazon though.
    • Thanks soundpeats for the great customer service
    • Good work customer service
    • Quality is fine and great cider service.
    • Great customer service is hard to find these days, so I'm updating my 2-star review to a 3-star review for that alone
    • I changed my review due to the amazing customer service I received
    • Good service on replacement.
    • The new pair is functioning well, so for their great customer service, I have upgraded my rating to five stars.
    • Fantastic customer service goes a long way with me
    • Now are useless 😞Update: This company has excellent customer service
    • UPDATE: Incredible costumer service
    • So kudos to SoundPEATS for the great customer service
    • Great service.
    • UPDATE: I am updating my review to reflect that the company has great customer service.
    • Most people like these, and SoundPEATS is one of those companies that stands out for good customer service (like Anker)
    • Great customer service!
    • will update review when I receive.9/22/2018: excellent customer service
    • I am extremely impressed with this company's outstanding personal customer service.
    • *: After this review, SoundsPEATS quickly reached out and sent me a new pair of the Q35 (newer model), great customer service
    • I'll upgrade my review to 4 stars for the outstanding customer service.
    • Along with this you get responsive, professional customer service that can answer any questions you may have
    • Exceptional customer service by the company
    • I would recommend these for most people and am pleased to have had such great customer service.
    • service exceeded anything i had expected
    • Good job customer service!
    • Excellent customer service!
    • Great sound quality and amazing customer service!
    • Kudos for the excellent service
    • Great sound, great fit, friendly customer service
    • Great customer service
    • Lastly, i updated the rating due to the great customer service.
    • I appreciate the great customer service for such a great product.
    • I appreciate their phenomenal customer service and would purchase from this company again
    • Good customer service.
    • Talk about impressive customer service
    • Giving it 4 stars for great customer service
    • While I truly appreciate SoundPEATS's superb customer service and would give that five stars if I could, I still don't recommend that you buy this particular product
    • I did not write the review for this to happen, but it made me think highly of the company and there great customer service
    • Great customer service
    • Great customer service.
    • If you buy them and they suck, the company will do their best to rectify the situation - great customer service!
    • Excellent customer service, excellent product, very responsive to bass tones, easy to use microphone adapter for voice calls
    • Update....great customer service.
    • The wonderful customer service at SoundPEATS have sent me a new pair to replace the 2nd one I bought.
    • My first pair was bad and the wonderful customer service at SoundPeats sent me a new one immediately upon contacting them and trying their tips (great warranty)
    • I love deep bass with sharp highs and these are perfect as I
    • The only positive I can think about is the fact that they're wireless