Cheap plastics for a massively expensive device.

At the end of the day, the only real reason to get a DAC is if your device (PC or PS4) is unable to reproduce the sound at the bit rate at which it is encoded.

I destroyed the device, sent photo proof, and then they canceled my RMA request.

My device broke, and when I submitted an RMA request they conditionally approved it stating I would need to destroy the device.