Customer support, while maybe not super fast, is also great

The software bundle is second to none, as is their customer support.

Robust options, solid software selections and great customer support.

Robust options, solid software selections and great customer support.

I'm not sure if I'm criticizing the unit or Synology's customer support.

I've opened up a customer support ticket with synology and am waiting for a response

Customer support, while maybe not super fast, is also great

I contacted customer support, and they gave me the instructions to completely start over.