I will update this rating if/when Synology resolves this issue.

Synology has full support for all their products, and their apps along with their hardware gets a full 5 stars from me

Thank you Synology

Synology was easy to set up and easy to get going

This is a solid Synology NAS.

Synology is far, far more capable than WD's NAS storage.

I love synology.

I was considering a WD My Cloud dual drive NAS, but a friend strongly recommended Synology as an alternative.

I also have the option, also with a free Synology app, to mirror this NAS to another remote one, for added redundancy of backups.