I wish I had listened to the other reviews that say, good product, awful support.

Synology technical support leaves a LOT to be desired and must improve as they are shipping and designing larger and larger NAS units

Great reliable storage from a respectable and earnest company with wonderful support!

I wish I had listened to the other reviews that say, good product, awful support.

The other benefits that I see over other brands is the supports and comprehensive apps available.