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About a week ago it went bad - phone line crackles
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It worked as intended by detangling but it made a loud crackling sound every time it moved making it useless
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I received feedback from callers that I was cutting out during conversation and I could hear loud crackles of static on my end
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This cord has great sound quality, resolving a problem of horrible crackling noises on the previous cord (a different brand.)
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The second cord didn't work as it had a manufacturing defect
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There are no issues with the second product I received and it works exactly as you'd expect, freeing your corded phones of tangle
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The phone sounds the same with this attachment just as good as without it