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my ONLY regret was not dumping the higher-priced customer-service-challenged big name carriers for this AMAZING customer service oriented price-is-right option.
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Ting customer service is great
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The customer service is good but my first bill was $70 - which is just about what I would have been billed if I'd stayed with Verizon after paying off my phone
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All in all, good service, good customer service and great rates for those who are fastidious with their data usage.
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Ting is the best - their customer service is fantastic and the cost of service for our usage is great.