• Reviews around tech support (4.10 of 5)

    TP-Link AC1200 WiFi Router (Archer A5) - Dual Band Wireless Internet Router, 4 x 10/100 Mbps Fast Ethernet Ports, Supports Guest WiFi, Access Point Mode, IPv6 and Parental Controls

    • Tech support line was perpetually busy and kept pushing to use their chat service
    • Very easy set up so didn't need any tech support
    • I called tech support and spent hours with them trying to find out why
    • Tech support number doesn't work
    • Called Tech Support after only getting download speeds of 75mbps on my 5.0 Band and 30mbps on the 2.4 even though I get 200+ mbps with direct ethernet from my modem
    • After intensive troubleshooting, resetting, tech support, it was determined the router faulted out
    • Tech support is useless.
    • I reached out to their tech support line and the gentleman was very helpful and guided me.
    • Tech support is useless.
    • I spent an hour on the phone with tech support resolving the issue
    • 10 stars for tech support if i could.
    • After trying several other things, I downloaded the app that is mentioned in the instructions, and found a very helpful person through the tech support chat.
    • Tech support immediately tried to sell me a protection plan.
    • No need for tech support.
    • Included an installation disk, printed instructions and a tech support toll free number.
    • Their tech support was really difficult to access, and I’m not tech savvy at all, so I did need help
    • Did not contact tech support, I was able to configure using the enclosed instructions and following the internal instructions.
    • Their tech support was really difficult to access, and I’m not tech savvy at all, so I did need help
    • I haven't had any reason to contact tech support, so I can't rate it on that factor, but that's another testament to its reliability.
    • n’t recommend
    • n’t work properly
    • WiFi or Ethernet 80mbsModem—-routerA6 WiFi or Ethernet over 200mbsShouldn’t have cheated out and got another A6
    • n’t recommend
    • n’t work properly
    • WiFi or Ethernet 80mbsModem—-routerA6 WiFi or Ethernet over 200mbsShouldn’t have cheated out and got another A6