Tech support is based in Taiwan so they'll only call at 9pm which doesn't work for me

Tech support barely speaks English and their recommendations don't work

Call tech support..they got right with me

However, my question was answered quickly and accurately (none of the dreaded "try rebooting your router" you get from most internet tech support people

Their tech support is a misnomer

Even after working with tech support, it couldn't handle a family of 6 (everyone with computers, tablets, phones, et

Tech support not worth contacting.

comment on Tech Support/ hooked up and running smooth

Absolutely awful an no tech support whatsoever

Tech support was immediate and very knowledgeable and friendly.

Decent price - tech support was helpful.

Decent price - tech support was helpful.

Didn’t really use tech support for anything.

Tech support was no help

After 3 hours, numerous calls to tech support, and 2 call backs ftom supervisors, we still couldn't get it to work right

Tech support useless also.

I called tech support with a question when it was not seeing my modem which ended up being a modem issue.

Tech support was quick and helpful.

I called tech support and was able to talk to a live person in a couple min

Communication with tech support is very difficult (for this product and a TP-Link router).

Their tech support is a joke.

I tried calling tech support, but their official answer was wait for the update as the connection speed between my computer and the router was stated at 1Gbps

There was no phone number for tech support in any of the Amazon info, I had to call in to get it.

Contacted tech support

Tech support not available when I needed it

I called tech support for an issue and was greeted instantly and helped cheerfully

Note: I did not use the Tech support.

This being my second tp-link router, I love the reliability of the product and they have excellent tech support when needed

Had to call tech support with a set up question )

Nice range, nice price, can't comment on Tech Support (haven't needed it)

I spent half a day with tech support, found them really incompetent and couldn't solve the issue.

Finally works Had lots of trouble with to-link tech support

Because I did not need tech support, I have no idea how good it is or isn't.

Tech support made me spend an hour resetting it and unplugging it before the call disconnected

I've never hooked up a wireless modem without having to call tech support

The Tech support needs a lot of improvement.

Their tech support is great but can ONLY help with getting it back up and running once it goes off

I didn't rate tech support because I've hadn't had a need to call

There is NO US tech support so be prepared to engage TP Link only during the evening hours US time.

The customer service doesn't even know how to manage tech support

Good signal throughout most of our 1600 sq ft house, not needed the tech support (interface is reasonably self explanatory), somewhat clunky but functional user interface, parental controls are 'questionable' as they do not seem to 'kick off' devices from the network but only refused to connect them as far as I can tell (not extensively tested).

Tech support not available when I needed it

This router causes buffering issues that cannot be resolved through the tech support because quite frankly this router will not keep it going.

Had an impossible time locating telephone number for tech support

Their tech support is a joke.

Easy to set up - worked as advertised - no problems, no need for tech support.

The Tech support rating is a default 3 stars since this review wants a rating; haven't actually used their tech support.

Only gave 3 stars for tech support because I didn’t use &

Tech support at Mediacom suggested updating my router.

3 hrs on phone with Comporium tech support did not good but the on site visit got it all working

Tech support useless also.

Tech support either couldn't help, disconnected me from chats (after chatting 90 minutes) and phone calls were disconnected after holding for long periods of time.

Tech support tried, but was ineffective after multiple troubleshooting attempts.

Kept having to call tech support

Absolutely awful an no tech support whatsoever

They apparently just don’t hire any tech support, you’re on your own once you buy this

Spend hours with tech support and they are useless

Tech support not worth contacting.

Easy to install not need tech support was super easy

Easy to install not need tech support was super easy

, I wrote to tech support

All in all...while it DOES lose the star in terms of tech support for the slightly misleading claim on OneMesh...the unit itself still is a 5-star unit, comparable in performance to some of Ubiquiti's higher tier routers.

Did not grade tech support, since I did not need them!Definite recommend from me.

Tech support barely speaks English and their recommendations don't work

The tech support was awful does not work with my ring cameras and I’m having a hard time returning it do not buy it

only tech support was text chat that seemed like I was being helped at the same time with many other people.

Tech support was standard unplug, replug, reboot, etc...

Secondly, their tech support leaves a lot to be desired

It easy to plug in and the tech support was great

Didn't review tech support because we didn't use it

The tech support was awful does not work with my ring cameras and I’m having a hard time returning it do not buy it

I followed to suggestions on the tech support end and in the comments

Tech support operators were almost impossible to understand and in turn they did not understand me due to our obvious language barrier.

Tech support was horrible, even tried a replacement and it did the same thing

Tech support promise to text back and check on the unit,they never did

We have had no issues and it has solved our issue of not having enough places to plug hardwired computers into!I have not had to be in contact with tech support, so I cannot speak to how their service is

A tech support person from my cable provider also attempted to establish service without success.

I gave 0 stars for Tech Support because I haven't needed any.

Then the long long long wait for Tech support and the agent couldn't get it to go.

This is worked amazing since I've got it haven't had any issues I didn't even need to call tech support to set it up I would highly recommend this compared to what I was using with spectrum cable company

I cannot attest to the tech support since I haven’t needed to use it, which is great

Online tech support doesn't speak to

Great to use but my 1 TB USB HDD is not being recognize and the tech support is not helping

It seems to be happening more frequently and the solution from tech support: unplug both the router and modem for 20+ minutes

Also put on hold and disconnected by tech support

I had some trouble with setup as it kept dropping our WiFi speeds when we first set it up, but tech support was excellent and got it fixed for me

The tech support is

I also spent a few additional hours writing a huge email to TP-Link's tech support explaining all of my issues in detail, taking screenshots, doing speed tests, etc. etc

Power supply failed after a year, probably a one $ item, easier to buy a new one than deal with tech support for a replacement.

Tech-support rudimentary at best

I happened to have a super patient and dedicated tech support helper who went above and beyond to fix my problem

I happened to have a super patient and dedicated tech support helper who went above and beyond to fix my problem

Used for Verizon Fios after calling tech support to switch the ONT from coaxial to Ethernet

Two calls to tech support fixed it temporarily but the imac always ended up getting dropped to the slower network.

the tech support person just emailed me a link instead of talking me thru the procedure

Had nothing but trouble with it and absolutely no tech support after 90 days unless I was willing to pay them more than I paid for the router

Tech support may be able to help me diagnose that issue.

Was super easy to setup and tech support have been awesome

Tech support was horrible, even tried a replacement and it did the same thing

Didn't even need the tech support it was so easy to install and use with the app

TP link Customer service is poorthe instructions are inadequate from the bookletyou have to look up the tech support from google no number in instructions?the tech was in the PhilippinesI drew a first time tech with poor englishafter an hour of fumbling aroundan experienced person got onThe product had issues

n’t work either.

n’t know how well this company’s tech support works.

I was not able to find any other(s) better

Then, came off this switch with patch cables to other smart tv’s on end of house that sits opposite internet modem

I have over 25 devices connected (home cameras, smart TV’s, PS4, phones, tablets and computers) and no problems at all

n’t work either.

n’t know how well this company’s tech support works.