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The only thing that fixes it is a hard reset at the router itself.
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One reason I can tell is the fact that after a hard reset, it still won't let us use the 5G network after changing passwords and checking settings for the network.
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After a hard reset (or power cycle), it will come back to life.
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In May 2018 the router began experiencing intermittent failures with wifi connectivity requiring hard resets to fix, and then repeated failures on LAN ports as well
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she sd we can trouble shoot but ts a known issue...waste of time
