• Reviews around tech support (4.30 of 5)

    TP-Link AC2600 Smart WiFi Router - MU-MIMO, Gigabit Wireless Router, Full Gigabit Ethernet Ports, Beamforming, Long Range Coverage, VPN Server, Works with Alexa(Archer A10)

    • No tech support whatsoeverhow do you do online tech support when you have no wifiand i had to pay to ship it back
    • No tech support required
    • Unfortunately their tech support did not identify the problem
    • Tech support was difficult to reach and di not resolve the issue
    • I haven't needed to call tech support for this router yet.
    • Tech support is left blank because I have not needed it in the last 5- years, however, previous support was always great too.
    • the reason that Tech Support only has a 3 is because I didn't have to use it
    • I'm only giving Tech support 3 stars because I haven't used it yet so can't really give them 5 but 3 seems wrong as well.
    • In working with tech support this morning (again), this was confirmed.
    • Called tech support on 3rd day.
    • I used to use Netgear routers and I loved them for so long and from everything I've read online as well as reviews none of the Netgear routers work very well anymore and their tech support sucks
    • When I questioned the validity of that statement, my chat tech support session just went unanswered until I disconnected.
    • Tech support was difficult to reach and di not resolve the issue
    • Unfortunately their tech support did not identify the problem
    • Tech support told me I had to configure the modem to 'throw' log info to router.
    • Set up was a bit of a pain with little help from tech support
    • Tech support (Chat) maybe 24/7, but they don't seem to know the product.