Tech support stated this was addressed in a later firmware, but you can't install any firmware updates as they must come from your ISP.

Again, tech support was unable to fix with changes to the wireless config multiple times

After spending at least 2 hours with tech support for TWC & TP-Link both support teams agreed the device was defective

Well, simply put, the tech support that is advertised with the product has been ABSOLUTELY, UNDENIABLY, 100

I will heed your advice, crazy tech support lady.

TP-Link’s Tech Support says it will be added in the next firmware release

it did not work, had to call Spectrum tech support cable representative: REP said it is clearly listed on their website as known issue, must return!

Only issue is Tech Support needs to be improved due to when calling, sometimes you get a busy signal and you have to keep trying before you get connected.

Someone else mentioned that the tech support team 'barely speaks English', but Frank was very much a native English speaker

I've been on the phone countless times with tech support and they've tried different things, however nothing works

I did it myself without having to call for tech support.

Tech support was also not able to fix this issue, even by having me make designated access rights to individual folders

Tech support eventually explained this to me and said a firmware update was in the works to address this, but no ETA at all

" because that is THE ONLY WAY (maybe) you will get ANY tech support from them at all!

Tech-support will have you on the phone holding by pressing '1' to keep connected

After trying several browsers I emailed tech support and there is a "known issue" with their website.

I will heed your advice, crazy tech support lady.

The TP LINK tech support team just asked my model number, my cable company and what was my subscribed speed.

Again, tech support was unable to fix with changes to the wireless config multiple times

but their was no internet functioning--eg---unable to connect--my old router was fine and when reconnected my internet signal was back--I got a quick response (on a weekend) from tech support but the instructions were repetitive and did not help the problem--so I'm returning the device

I contacted tech support and I am waiting for a response, tp link wanted me to send the defective modem back first before sending a new one, that makes no sense what so

I'm unable to reach tech support for tp-link.

I've been on their supposedly 24/7 tech support for forever.

I explained to the tech support rep the

Archer CR700 does not recognize or sync with my printers.-The first Tech support was decimal

instead he told me to call my printers tech support.-The second tech support helped go through the usual process to connect my printer

Second, I did spend about 20 extra minutes with tech support getting both modems activated, reset and waiting for all the settings to take hold and finally get back my dial tone

Tech support tried to help but it was just a bad unit/bad product.

I received my item on August 2, 2016 and over the past two weeks, I have spent COUNTLESS hours trying to get an answer on the "SUPPOSED" 24/7 Customer Service phone line that is advertised on the product packaging itself as "Unlimited 24/7 tech support from TP-Link".

Logged a call with tech support and they said I could RMA the

I have finally given up all hope on any LIVE tech support with TP Link and want to warn EVERYONE to NOT purchase this without knowing the reality that TP-Link's "Unlimited 24/7 Tech Support" really means

I have tried calling the tech support phone number every single day, at MANY different times, every single day for the last week and a

It remained compatible when the local cable changed from Time Warner to Spectrum and the base speeds adjusted from 20mb/s to

I also used wifi analyzer apps to determine the best channel(s) to manually select in order to reduce/eliminate contention

+ all the taxes thank u