Either they were getting so many calls from people like me trying to get this router to work that tech support was impractical or they went broke

It took their tech support 2.5 hours to finally agree the router was defective, with the tech trying to use remote management software, but the router was either drop the connection or get too slow to use

Tech support for this product was horrendous

The tech support is non-native English speaking which makes it difficult to communicate (lots of repeating yourself and asking the

Worse, the company's tech support phone number is out of service

I did not try their tech support line (which in my opinion is a good thing -- like most of the others I didn't need support plugging in this router which is a refreshing change from our Cisco equipment).

Tech support for this product was horrendous

Either they were getting so many calls from people like me trying to get this router to work that tech support was impractical or they went broke

Tech support finally gave up and wanted me to call my internet provider for help.

Even called tech support

, I pass on the following to anyone wishing to use their TL-R470T+ in its fail-over (Link Backup) mode (as opposed to Load Balancing mode).

If one fails, it still uses the other(s).What it DOES:+ Makes several Internet connections look like a single connection to your local

, I pass on the following to anyone wishing to use their TL-R470T+ in its fail-over (Link Backup) mode (as opposed to Load Balancing mode).