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The clearly defective units are one thing, but the refusal to acknowledge the problem from Tripp Lite support is just unacceptable from a supposed industry leader
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A recent call to the Tripp Lite Support Team to discuss these issues was met with a brick wall for Mac support - but after prodding the first tech into getting a supervisor on the line, he indicated that a Mac version of their
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I contacted Tripp Lite support about this issue, and they claimed that this is standard behavior
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We contacted Tripp Lite support about this, and they have so far done nothing but insist that this problem is 'normal' for when running a PC off the UPS.This tells me one of a few things has to be true:1
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I contacted Tripp Lite support (which costs you a long distance call, because they do not have a 1-800 number!!
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I contacted Tripp Lite support and
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I like that it has u