Restoring from a USB hard drive connected to my Windows 10 64 bit, on a HP 3.2 GB 8 GB RAM HP computer using backup/restore software SyncBackFree V 7.6.28.0

I do not recommend WD drives.

The saving grace, which is why it receives 2 stars and not 1, is that at the heart of this device is a WD Red NAS hard drive

As many owners have stated the hard drive constantly thrashes nearly 24 hours a day 7 days a week.

The drive failed to connect what do normal people do

I am just glad Carbonite is there for me along with portable hard drives.

It's like the drive becomes overwhelmed and just gives up

I've turned OFF just about every accessible setting on the hard drive such as DLNA, auto update, even CLOUD ACCESS

Not much to say about a wireless hard drive other than it works without trouble whenever we need it.

This is basically a big hard drive that you can access wherever you are.

I hung a second drive off of its USB port to back up the backups and music library

I do not recommend this drive unless you are tech savvy and don't mind spending time wrestling through the instability that is obviously packaged inside.

I'm trying to back up my computer hard drives, not my plasma TV.

Speed is pretty good for a home system - its not as fast as more expensive network drives, but it's more than capable for home use.

I can't depend on it to be available when I need it, and I certainly can't trust it as a reliable backup drive

I get a little annoyed with constant messages that the drive is down, intermittent, the drive is restarting, firmware is updated, etc.

I hate this drive

If you have patience, this is an okay option, but if you don't have the time, go with something else to avoid risking paying too much money for a hard drive that works a lot better in a better enclosure.

I got this to replace an older MyBook Live where the drive went bad after tipping over a couple of times

It was totally shut down and the hard drive was not spinning yet that small act made the drive fail

The drive is much harder to use than it says

It supports ANY hard drive at the USB port

Western Digital makes nice hard drives, but needs to work on better programming for the cloud software.

The hard drive spins constantly and seems to have a mind of its own.

I like the admin panel, but this drive is just slow

If you connect to a computer via the USB port, the computer will NOT see it as an external hard drive, will not see it as a connected device at all

After loosing 3 Seagate drives, I will never go back.

I also had this being backed up to an external hard drive connected via USB but at some point this also got messed up and any time I try to set it to backup automatically again it just throws errors.

Simply put, you can access your external hard drive (NAS) wirelessly without cables and send and receive various data

good- Control panel is easy to useCONST:- Green drives, not Red.- Rebuilding an 8tb drive takes 89 days

My drive failed

In addition to the above critical problem; the operating system is DAMN SLOW.So if you want a reliable RAID backup, that monitors the hard drive health regularly so that your data does not get corrupted, then WD Cloud Mirror and WD Cloud Pro series is “

My change later and backup to both as neither has any redundancy so if the drive fails too bad

Awesome drive for storing and sharing files on the network.

I have removed the hard drive from the My Cloud and inserted it in a new Synology NAS enclosure.

This hard drive is freakin awesome

It is obvious to me that a bunch of hard drive engineers came up with the software side of this product versus experienced UI developers.

I've had major hard drive issues with my

If i had a choice again i'd just buy the plain old classic external hard drive.

I enjoy this hard drive, so far it has worked like a charm and I have access to all my files from my iPhone or my macbook as long as I have internet access.

This drive is easier to set up than the

When it does this, the drive is very unresponsive, but it does not tell you what it's doing

Buy the model that allows you to swap at the hard drives

Still, the drive is unreliable and continues to be VERY slow reading and writing.

Your better off buying an actual NAS hard drive bay and HD's.

Works as a wifi drive

Long story short, used to be an excellent drive that went to trash because of the firmware modifications

Haven't had time to try all the features yet but basic function as an external backup drive works well.

The drive just grinds and grinds

This drive works great for online storage allowing me to watch movies from my DLNA TV

but I think at this time it is nothing but a useless drive and will be stuck with it.

and I don't need more hard drives for every Tv in my house

Like many others, my drive was dead on arrival

So far the hard drive is working great

I do like this like how you can hook usb hard drive which really nice.

First, let me say that overall, I like this drive.

HUNDREDS FOR DATA RECOVERYAfter suffering for 2 years through chronically corrupted Time Machine backups (which can only be solved by either tedious (and often unsuccessful) command-line interventions, OR starting a fresh backup, which of course means the loss of your current archive, defeating the whole purpose) THE DRIVE THEN

I have had this drive for the past 2 months and I would not recommend this product to anyone else

I have had to reboot the drive a number of times and there have been several times that a reboot did not work

The drive itself was easy to setup at my place and transport to their house

the new drive failed right out of the box, WD is replacing but this is disappointing to say the least, bad product

I have zero issues using this drive for my project

The drive is very quiet and seem to stay cool

It even does it with the external portable drive connected to it is accessed.(I am guessing the drive buffers the data to the external portable drive).

The refurbished drive apparently was totally defective and after many long and arduous emails, it is being returned to WD for refund for what it cost me

Do not buy this hard drive

it will actually LOSE your work files from your local (computer) hard drive

If you are storing pictures or something stupid on the drive, which will never be important to access remotely, then it's an expensive solution as a backup drive.

WD are great drive, but you will need a very fast internet speed if you have big files.

It also has a feature that lets you attach an external hard drive to it for automatic backups of the drive (AWESOME) because I have some extra hard drives laying around, from storing files before

Warning!!This thing Deleted Many folders on my hard drive of one of the computers it was linked to

They sell this as if when you go on travel, you still have access to your hard drive.

The earliest drive died after 5 years of continuous run of 24/365.

Like most computer hobbyists, I've used Western Digital drives for decades; they are as reliable as all get-out

Meaning the white light on the front stays on - and the drive is unusable.

In the "time capsule" department the drive is utterly useless

Drive functions fine, no issues

I found out after trying to drill them out that they are screws and used a pair of pliers to free the drive from the case

No need to connect and disconnect, like I used to with my old external hard drive

and I saw there is no fan in the case to keep the drive cool.

I bough a good old hard drive that I use instead

Yea, its a good hard drive though that works ok through the home network.

Having the mirrored hard drives is peace of mind

Alternatively, I chose to get a slightly smaller WD Passport 3 TB external hard drive that connects to my computer, and it works great

I have to say that replacing the defective hard drive with the new one is extremely easy and took me a couple of minutes with a Phillips screwdriver

I travel a lot and purchased it so i would not need to carry external hard drives

You don't know this because there's no notification, and you can access your files on your desktop/laptop (because they're also stored on your desktop/laptop hard drive

Chances are your problem is with the crappy interface, and not the hard drive itself.

i.e mirror image of hard drive backups

Also, While you can also easily transfer your media from a portable external hard drive, the personal cloud can break down, and you will not have much access to your files

I am rating 3 star because set up was a real nuisance, I called support on this Hard Drive and the Camera Support and neither was helpful

The built-in DLNA server works fine, but it only reads a few tags (title, year, comment).Unfortunately, the biggest problem is that the hard drive just is not very reliable

I attached a portable hard drive via the USB port but ran into problems with the USB drive being "replicated" with a new name any time the My Cloud drive rebooted.

It is hard to believe WD put this out, they do make good drives but this things stinks

After upgrading to Mac OS Sierra, the drive has proven totally useless as it keeps disconnecting from the network, and makes a workflow impossible,I have again been on a long trouble shooting session with WD support, but so far there has been no solution

Their drives are very dependable.

This product is truly terrible; not only does it die prematurely, but good luck trying to take the thing apart to access the hard drive inside.

I took a trip and of course did not have access to my hard drive even though I had internet.

DO NOT Buy this hard drive.

They replaced the unit for free, but the replacement arrived with the same hard drive failure

I expected to be able to connect to this device like an external hard drive.

After that, I said I'm going to get the one with a pair of hard drives.

Love this drive.

Which, because there is now way to hook it directly up to my computer, means that I have the slowest hard drive on the planet.

This drive is really terrible for setup of using and setup.

I have another hard drive (My Passport 2tb) connected directly to an Airport extreme and it works perfectly

My drives failed and replaced, four times

I recommend you download right away the WD app for your mobile device, that makes easy to create and manage folders and files, also if you go thru the options you can actually setup your device to automatically upload photos into a particular folder as soon as your phone connects to the same network as the hard drive

Drive was fine, it was the cloud OS that truly sucked.

When I hook up this WD My Cloud, it did not recognize this hard drive

These slow speeds are not the drive's fault!

the most(that is, after the fact that it took 40 hours to to perform a backup that should've only taken 2-3 hours).That being said, the drive is now working very well

This hard drive does everything as you would expect it to

It's like you are buying a hard drive and getting the NAS software for free

Update 9/30/17 - I still hate this drive

I was using it an external hard drive, manually copying files from my Mac but after reading many reviews here found it very easy to back up all my iOS mobile devices automatically with just one time set up

I had only done my research and found out that I could simply plug in a USB external hard drive into my wireless router

Drive was easy to hook up and was running within 15 minutes.

During that time, the drive was almost completely unresponsive and unusable.

At best, this is a large external hard drive with a bunch of worthless wi-fi crap attached

The drives are extremely quiet and they don't seem to get hot

It costs barely $20-30+ above what the drive (WD Red) would cost and promises a lot

I can't tell if Windows disabled access to the drive, if my anti-virus software thought the drive was a problem, or the MyCloud decided to cut off family ties, but I've had to add it back with a different name to get it to be seen though Explorer

Just tried to access the website for my cloud and found out the drive went bad

When we try to watch them, the drive loses it's connection with the dvd / media player

The WD My Cloud did fail one month beyond warranty, but on my second call, they did multiple tests again and determined again that the controller (though not the hard drive itself) was dead

no slower that my Seagate Central Drive

Also I tried uploading info off of a usb hard drive and it was just easier to hook up the drive to a computer and upload through the network rather than the USB port on the back of the device.

WD is the hard drive you can trust to protect your data with great longevity, reliability, and speed.

Another great feature is the onboard USB port for connecting external hard drives And the best thing is that you can attach an external hard drive and setup backup of the device to it or expand storage

after going through all of the same procedures I had undergone on my own the customer service rep told me that if the reset procedures fail to reset the password the hard drive needed to be replaced

My complaint is that you can't write anything directly to the folder (or I haven't figured out how to yet), which means I have to save it to my computer, then carry it over to the hard drive later, which is kind of a pain.

It's like you are buying a hard drive and getting the NAS software for free

I've had the drive for a few weeks and it works fine

Hard Drive Failure after 5 Months.

Just a few months after my warranty expired, so did the drive

This drive is a waste of money

I love that I have continuous access to all my files without having to pull out and connect a bunch of portable drives

I'm glad that I checked this backup - if I hadn't determined that the backups were being written to the wrong drive, this could have been an unfortunate situation if her system ever fails.

Similarly, older hard drives will slow down your file transfers during sustained HD throughput

So, back to transferring the usb hard drive contents over the wifi network while connected to my macbook

At the end of the day, the drive is fine to use as an attached drive (although the delay is always a bit annoying), but the network failures (or bugs) are too numerous for the layperson to deal with

I replaced it with another brand's 5TB external hard drive which has been great

You can hear the rattle and feel vibration just touching the hard drive enclosure or on the desk shelf it sits on when the drives is accessed

Although the client's computer has gigabyte Ethernet, her Router also does GBE, and the MyCloud is also GBE, file transfers seemed slow -- possibly because the hard drive being backed up wasn't capable of rapid transfers

The drive has now failed.

THAT is MUCH more Private than cloud services where all your data is stored on THEIR ultra-big-hard-drive-arrays, only to be included in the ad marketing schemes of those big companies

Think ill stick to LaCie hard drives from now on

It is hard to believe WD put this out, they do make good drives but this things stinks

I attached a portable hard drive via the USB port but ran into problems with the USB drive being "replicated" with a new name any time the My Cloud drive rebooted.

The built-in DLNA server works fine, but it only reads a few tags (title, year, comment).Unfortunately, the biggest problem is that the hard drive just is not very reliable

The drive is not the fastest however a bare 2TB USB external drive without power supply is $60 and I picked up this unit that does a whole lot more then a USB drive albiet slowly for $100 at Frye's

Also, While you can also easily transfer your media from a portable external hard drive, the personal cloud can break down, and you will not have much access to your files

The drive works extremely well.

The drive works extremely well.

At this point, I wish I had just stayed with my previous external hard drives.

This is not as easy as a single partition usb drive

WD is out of their depth except for basic hard drives.

Should just buy a normal hard drive for backup

I would have purchased a 8 - 10 TB hard drive and hooked it up with a hard drive enclosure and been done with it

The drive is good as long as your are ok loosing the data

Having the mirrored hard drives is peace of mind

Yea, its a good hard drive though that works ok through the home network.

but if you're looking just to have a 4tb hard drive then get another one

I bough a good old hard drive that I use instead

Constantly loses connection; can't connect to more than 2/3 of the files I uploaded (which only took up 1/2 the hard drive space); more often than not am getting errors that the unit is unable to sync and may require firmware updates, even if a firmware update was completed the day before

I heard these use WD Reds inside which are nice, same drives I use in my synology.

the model number said this would be appropriate for PlEX software , once i got it , it doesnt work.. now I am using it as a simple network hard drive.. dont know if its amazon fault or WD.. either way disappointed the way I got "convinced" into buying this product.

Based on other reviews I thought this would be a good drive for backups.

I said no, because the files I wanted to transfer were from an external hard drive

Drive functions fine, no issues

I bought this drive because I need more space on my My book live that was a great product, so when I configured the new drive everything works good and no problems copying all my data to the new drive, but after 2-3 weeks I can't access to the drive and after restarting the drive start to make some rare sounds like HD damaged and front Led blinking red, and no more drive and all my data lost, after a reset the drive turn led blue and blinking without response yet.

Update June 2017I received a replacement Hard Drive by UPS from WD

NAS consisting of a mere 2 traditional hard drives and attached to consumer grade networking components.

On top of that, the drive died on me in less than one year

I'm not interested in storing my information or files up in the "cloud" - it is only a matter of time before it is hacked - I want my files in my home with hard drive backups.

Looks like nobody can beat WD single drives with price

I love having a NAS compared to an external hard drive because I don't have to go to where the external drive is, plug it in, start copying, and then be stuck there

It doesn't store files; it makes you keep them on your computer hard drive and only acts as a way to remotely access those files

tb usb wired hard drive from another brand because this one scared me

All I want to do is backup mac computers on your WD hard drive

I would not recommend this drive for serving media files or for mission-critical performance

This drive may work great with MS Windows stuff -

To say that this drive is worthless would be to give it credit it doesn't deserve

I'd rather go back to carrying around a USB hard drive than rely on such a flaky, inconsistent piece of equipment.

The hard drive is loud.

The drive can now longer be trusted, so need to be replaced

I would return this drive if I wasn't worried about my information

So far the hard drive is working great

If you want to use this as an external hard drive, then for the amount of space you get for the price..

Like many others, my drive was dead on arrival

I bought this several months ago to use as a network drive accessible from all computers on our home WiFi network (including our Sonos speakers and Smart TV).

It took a while for the drive to actually be accessible

Sometimes Timemachine doesn't see the drive and refuses to do backup.2

wd support they want me to send them the whole drive with my data in it that I cant access because they encrypted it

The drive it self is good, the software is what I'm having the most problems with

My drive failed after a few months (less than 3 months).

I mean, a new Drive out of the Box had taken me more than 1 hr with WD TEch support just to freaking setup for the first time, what kind of crappy product is this

I enjoy this hard drive, so far it has worked like a charm and I have access to all my files from my iPhone or my macbook as long as I have internet access.

After going through all the settings and turning off every extraneous service that I wasn't using, setting it up with a dedicated IP address to just turn it into a dumb network drive, it was still painfully slow

If i had a choice again i'd just buy the plain old classic external hard drive.

Much slower than if you had a hard drive connected via USB 2.0.

This hard drive is freakin awesome

It's a single cheap SATA drive

Sometime it won't copy files from an external hard drive connected to it for some weird reason when connected directly to it through a USB

over 3 tb of pictures at risk with failed drive

My next task will be to buy a straight forward external hard drive then bash this thing like the scene from office space.

Difficult setup, and if you are using acrossed platforms and are not careful when opening and editing files on the hard drive it will delete your files

This is a good backup drive.

As a quick follow up I have now had this drive running for almost 4 Months Issue free.

Also wish they would be more clear that the Single Drive My Cloud will NOT function as a Plex Server.

Western Digital makes nice hard drives, but needs to work on better programming for the cloud software.

It supports ANY hard drive at the USB port

Going back to backing up to my 3TB internal hard drive.

A very noisy drive and fan.

The drive itself is solid, as most WD drives are

I personally am using this to extend the storage of my 512 GB MacBook Pro without flash drives or hard drives or any cables

In short, the drive is fine when you don't need it; when you most need it, the software makes file retrieval too difficult, and sometimes impossible.

My Passport 2TB external hard drives which ALLOW and encourage USB connection to the computer.

No call, no hard drive.

This is a great network drive for your photos, videos, music, as well as for document backup

I can't depend on it to be available when I need it, and I certainly can't trust it as a reliable backup drive

Worked great from December to April, then the hard drive failed

Speed is pretty good for a home system - its not as fast as more expensive network drives, but it's more than capable for home use.

Just had my first child and quickly realized we needed a wireless hard drive to back up our videos and pictures

If you want anything beyond extra storage attached to your network, I wouldn't recommend this drive.

On the 4TB drive you don't get all the feature's that you will on the more expensive drives

If you are looking for a robust drive that will outlast any other NAS, this is the drive for you.

It's like the drive becomes overwhelmed and just gives up

I am just glad Carbonite is there for me along with portable hard drives.

Stick to hard drives.

Bought a 4TB external hard drive and have that plugged into the back for a weekly back up.

I would say that, first time buyer - be aware that this drive will test your patience

This is a great drive

"do you want to sync these standard files" from your Hard Drive prompt.

This drive has been instrumental in helping me be productive from the road - thank you Western Digital.

This drive is very easy to set up

You may also are able to attach other drives to it if your network savvy, that's really helpful too

I wanted a network accessible drive because I didn't want to burden myself with a drive I had to plug in every time I wanted to use it (less of an issue with

I do not know if it's the hard drive or the shell that is faulty

I went on a trip and couldn't access my own cloud hard drive via the ip address.

You can setup the drive so it will restrict access by user, including hiding folders from those who do not have access and assigning read only access to certain users

I do NOT recommend this drive if you are going to store any large amount of files on it.

Never saw the steady blue light which would have meant the OS was loaded and the hard drive was ready

if you want to see it.)These "My Cloud" external hard drives are only meant to be used across a network -- cannot be physically connected to a computer.

I'm done with NAS for now, I will leave my desktop PC on 24/7 and use external USB 3.0 hard drives which are much faster, easier to access, and maintained.

Good for a dumb backup drive

When it works its really great! but 80% of the time this drive is not accessible, dashboard not reachable, cannot even do a restart because UI not available

Using drag and drop to copy files from a USB external hard drive to the NAS I am getting over 300GB per hour transfer

The drive worked well and was fast.

Additional info: The drive loses the connection to the second Western Digital drive that's attached to it that I hoped would serve as a backup location to the MyCloud

Too late to send this horrendous piece of junk back, so I at least pulled out the hard drive to use as an external drive

Save yourself a lot of hassle by ordering another external hard drive that's easier to use.

I can now keep archived data and client files handy without having to carry any hard drives around with me

Sure you expect it to be slower than your built in hard drive, but what you don't expect is to not be able to use it because the machine is creating thumbnails and transcoded copies of all your library, which in my case has taken one

You can use almost any other free service, or cheap backup drive, if you want a more reliable solution.

Forget everything WD tells you about this hard drive / cloud storage device, it just doesn't work as advertised

Worst piece of junk hard drive I ever tried to use.

I'm glad I can be connected to a hard drive, the only problem is that the WD app keeps disconnecting when I go idle when I'm on my university wifi

Well, if you do not want to do that, than I definitely suggest you get a second hard drive for your money

Well, I had a drive failing (SMART Fail), got it RMA, and poped the new drive back in

I used only USB or external hard drive, but thanks to my friend, I got to know the NAS and bought it

Another scary complaint, "the drive just goes away".

WD makes great hard drive

Hard drive failed after 1 week

Note, this product worked fine as an attached local drive.

great drive great price!

I suspect the hard drive gets too hot

It's a good drive but unfortunately the software is not very easy to use

Thankfully, after it started having problems I was able to back up everything on an external hard drive

I think the 6TB hard drive may be salvageable, but the nas is trash.

You can use a USB 3.0 hub and add multiple hard drives

Or you could connect an external hard drive to the USB port on the back of it and back up your critical data to that

I had the single hard drive version a while back and it died on me.

Portable External Hard Drive -

I bought the 4 TB My Cloud NAS, mainly to use as an external hard drive that I don't have to unplug from one computer and plug into the other, because this one is always available on my home network

But, for this type of price, I would expect it to work as expected without a lot of "tricks".Nonetheless, the drive is nice.

I can't get Apple's Photos to pull from the drive very well

When it was working (intermittently), the access speeds were not what I was getting with competitive drives from other manufacturers.

Then buy some fast USB drives or something

I had to call support and do a complete reset of the hard drive and start over from scratch

It's too slow due to its CPU, the hard drive itself is fast, and can achieve the speed of

Hard Drive Failure after 5 Months.

I have looked at Youtube videos about hard drive

Drive can lag behind at times, but overall very good unit.

Because of this I do not have confidence that 6 months from now I will have an accurate backup of my photos and videos if my computer hard drive fails

This was the best external hard drive purchase I've ever made

I have a 3TB external hard drive I hooked up to this via USB.

The drives work fine, but the WD Sync software leaves something to be desired

Summary: a perfectly fine backup drive; maybe asking too much to try multiple, fast-access uses.

During this indexing the drive is unavailable for use

This electrical engineer made senior algorithm developer for an aerospace company can't figure out how to make this thing work as a hard drive...

You can save a folder onto your desktop, but if you restart the hard drive, then that folder is no longer useful and you'll have to map it again.

My favorite was when they asked if i had my 2TB back up external hard drive (their product) backed up...

Very disappointing drive reliability and as a result, I'm struggling to find a reliable cloud drive.

I found that the ABSOLUTE BEST WAY to transfer files to the new My Cloud Drive was to connect the My Cloud directly to your computer via the Ethernet Cable and then plug your USB Hard Drive into the same computer.

I pulled the case apart to find a very small circuit card and a Red Western digital hard drive that has two almost un-removeable screws

I have tons of data on old computers and hard drives and now I can have access to it in one unit.

reasonably-well if you only use it as a network hard drive.

I'm returning this one and buying a freaking flash drive, because apparently copying your files to the storage in order to back them up was too technologically difficult for these people.

I prefer network drives but there is not a lot to choose from.

WD has always been a reliable drive in my experience, so you really cannot go wrong with the unit itself

Make sure this goes on a Gigabit network, otherwise data transfer speeds are going to be really slow (8 megabytes per second max) and a drive this size will take forever to load up with your data.

I wanted to copy a file of 728 gig of my movie collection that i stopped because it only copied 228 gig 2 days later considering im using a gig ethernet, so now i just connect a another external hard drive to the wd cloud and access my movies that way.#3

Someone had taken out the 3tb hard drive and replaced it with a 30 gig

Easy to use and a great back up drive.

The drive was extremely easy to set up.

It's a giant hard drive that saves nothing

When I first set ii up, there was always a problem accessing the drive via the mycloud login or the ip address

Excellent drive!

This drive failed after ~3 weeks of service.

As of right now, about all I can do with it is use it like a standard external hard drive (which kinda defeats the purpose of an NAS), but even then I can't get the permissions to work right for the different users

It's a great drive

After backing up my photos onto the NAS, I noticed that the dashboard interface was extremely laggy, the fans run constantly, and you can hear the hard drives working 24/7.

,This is a great implementation of Western Digitals "Blue" Hard drives in a RAID 1 environment

This drive has some well known network issues but the biggest problem is the software.

For instance, there is no way to select and drop files onto the icon or folder for the hard drive in Windows

The bottom line (at least for me) is that you have to forget about the My Cloud folder on your local hard drive

The only difference is the size of the hard drive.)

The drive itself works fine.

Took the remaining good drive from the WD NAS, installed it and the replacement drive from Amazon in the DS218+ and threw the WD NAS away.

This electrical engineer made senior algorithm developer for an aerospace company can't figure out how to make this thing work as a hard drive...

I will buy another hard drive and put a fan on top it heats up but not too

I also had a power outage, and once my UPS drained, the drive went down.

This was the best external hard drive purchase I've ever made

The drive failed within several months of getting the product

This speed is on par due to 7200 rpm hard drives on a gigabit network.

I don't think this type of hard drive is going to be much fun using as a primary external hard drive due to the normal lag issues, but for my purpose I am quite happy with the result

The included USB backup function almost never worked with an attached portable drive

It's too slow due to its CPU, the hard drive itself is fast, and can achieve the speed of

I only took one star away because of how well the drive works with everything but mobile access.

Portable External Hard Drive -

That I can get to my files as I travel is a major plus, yes this drive has remote capabilities.

I suspect the hard drive gets too hot

The one issue I have is it is the noisiest drive I have head in years

and it’s never back up my entire hard drive.

The only downside is it is not as real-time as Dropbox or Onedrive, but the good side is it does not consume hard drive space because it will only download the file that you want to access

They make very good local network drives, but then there are far cheaper options for local network drives.

Without much configuration, the drive is available across the internet

Yes, it is a personal network and not a "Professional network" but intuitively, I have my files on a hard drive at my house

WD makes great hard drive

Guess what... red blinking light issue... turns out there is a 27Gb Hard drive inside from year 2000!!!!

The drive was difficult to set up

Even before the overall failure, the drive was very slow and constantly needed to be rebooted or would lose connectivity to my network.

I like that the drive is very user friendly when it comes to setting up the folders, users, and various settings.

You cannot believe how great this drive is

Instead, you have to navigate to the WD Sync folder (also on your local hard drive) and then either drag-and-drop or copy-and-paste files and folders into that folder

a lots or the fan bearing wear out, then the hard drive heats up and burned out

I took the hard drive out and put it in the case and WD fixed

You can use almost any other free service, or cheap backup drive, if you want a more reliable solution.

Just get an external hard drive a don't waste your money on this junk.

They determined the USB hard drive I plugged into it had power problems and would drag the My Cloud Drive down

Returning it today and installing an external hard drive instead.

I used to own a LaCie Cloudbox, which was very problematic from the get-go; both the drive and software were a major pain to use

If you want 8 Tb of hard drive space purchase the 16 Tb model

The drive is constantly losing network connection and not showing up on my File Explorer for Network devices at all.

I mean, one mapped drive needed 28 hours to transfer compared 5 1/2 hours copying to my internal hard drive

This is the worst external hard drive I have ever purchased.

After spending more than 3 hours pos it and still having issues, I decided to just go to a large external hard drive.

Never saw the steady blue light which would have meant the OS was loaded and the hard drive was ready

Until they do, you're just buying a very expensive external hard drive.

the most useless hard drive ever invented

Access inside the app is a bit clunky but drive is fast and works well.

Access inside the app is a bit clunky but drive is fast and works well.

I have had better luck with a NAS drive where I am doing mirrored hard drives.

I bought this device as a network drive onto which I could offload files from my near filled to capacity laptop hard drive

Since this is a mirror drive, you get a pair of 4 Tb hard drives, one mirrors the other as a backup

But after I installed the WD Sync software, it loaded up the drive with so much data that it kept saying it was 95% full and then the drive became extremely slow.

Great drive!

Then I realized I could just plug my external hard drive into the USB jack and voila, it's online too!!

I purchased this unit as a backup to protect my wedding and vacation photos

It worked as promised, as I first thought.