I changed the name (shortened it) and I use static IP addresses on all of my devices and computers which was very easy to set up and change with the NAS interface

The software for this thing is horrible, it keeps crashing on Windows 10 and took me two hours before my computer was able to finally map it as a network drive before it randomly disappeared again (even on a static IP address and also, the IP DIDN'T CHANGE, it stayed the same

Since the NAS wasn't working for me when I applied a static IP address, I've been running in the default DHCP mode which means that IP address can and will change from time to time.

Among the dynamic assigned internet addresses that are displayed, look for the physical (MAC) address of the My Cloud EX2; write down the corresponding Internet Address (ip address)(3

I tried a lot of other suggestions I found online including setting a static IP address etc

Based on my experience to date, while I wish I could, I cannot recommend purchasing this product unless WD addresses these issues

WD also has a very good reputation for the quality of their hard drives, as well as for customer support.

Just got this NAS to help me backup my photography as well as give me access to all my files on the drive while away.

I have since ordered 6 more for various clients as well as for internal use

Copying files to and from the NAS is only about half as fast as copying between PCs, usually about 40MB/s on Windows's speed indicator

Copying files to and from the NAS is only about half as fast as copying between PCs, usually about 40MB/s on Windows's speed indicator