they referred me to their website on how to remove a paper jam, the website gave me the same information as the printer screen gave

Now today it started saying Paper jam pull out paper and remove misfeed

Said it had a paper jam and it didn’t

Paper jams are more often than not the cause of this, and more often than not all it takes is a tiny piece of paper or dust to set off some sensor in the printer.

this printer worked fine for a month, now it reads paper jam, I contacted

this printer worked fine for a month, now it reads paper jam, I contacted

When I purchased #10 envelopes (24lb) with high-quality paper, I got paper jam

after 1 week it had a paper jam

Followed instructions and cleared the paper jam but the printer will not re-set

Worked as it should and the instructions where easy to follow.

Worked as it should and the instructions where easy to follow.