ZEN SIM for Japan - 2024 report by Whydis

ZEN SIM for Japan

Data Plan Prices: 500MB (900 JPY), 1GB (1,500 JPY), 2GB (2,500 JPY), 3GB (3,500 JPY), 5GB (5,500 JPY) Network: Docomo Xi network, Connectivity: 2100 MHz / 800 MHz (W-CDMA / HSDPA / HSUPA), Voice Call / SMS: Not Supported, Data Top Up: Supported, Comp...

Reviews by Features

Coverage

(7 reviews)
Describe

(3 reviews)
Internet

(2 reviews)
Connection

(4 reviews)
Support

(2 reviews)
Time

(3 reviews)
App

(10 reviews)
Service

(9 reviews)
Card

(15 reviews)
Product

(8 reviews)
Price

(6 reviews)
Sim

(12 reviews)
Speed

(12 reviews)
Money

(2 reviews)

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Reviews around coverage (5.00 of 5)

  • This MVNO uses DoCoMo towers which from what I’ve read has the best coverage in Japan
  • LTE is a little faster than 4G, but 4G is fast enough for most needs.
  • It provided great coverage all over Japan and topping it off was so simple
  • Excellent coverage, very easy to set up and clear instructions
  • works as it should on both phones - no complaints at all.
  • Read remaining 7 reviews for coverage

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Reviews around describe (5.00 of 5)

  • Worked exactly as described.
  • Worked as described and solid, timely customer support.
  • Worked as described for my trip to Japan.

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Reviews around internet (5.00 of 5)

  • Once activated, Between Downtown Osaka, Universal Studios Japan, and Miyajima, my internet "fast" internet service did not exceed .5Mbps
  • Having a very difficult experience on our last trip to Japan without speedy internet (our mobile service provides 128k service for free, but it's good for nothing), I purchased a mobile wifi cellular hotspot (4g/LTE Netgear Unlocked mobile hotspot) and this Zen Simcard with the hopes of having speedy cellular internet upon landing in Japan

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Reviews around connection (5.00 of 5)

  • After that every time phone was turned on got a excellent connection
  • There are certain areas in Japan that there is no reception, but over all in big cities there is stable connection

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Reviews around support (5.00 of 5)

  • Worked as described and solid, timely customer support.
  • Unfortunately, I could never get this to work properly and the support wasn't very helpful

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Reviews around time (5.00 of 5)

  • As far as speed goes, they were on par with what you'd expect on many carriers, and not once did I had slow speeds or dropped connection, it was quite reliable all the time
  • Having data on my phone was a lifesaver several times during the trip
  • Used this couple times this year in Japan and it worked very good.

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Reviews around app (4.42 of 5)

  • The app itself could be clearer, but it's easy enough to figure out.
  • app is great for checking your data usage and easy to "top up" if needed
  • Excellent price, ease of use, excellent app to monitor usage.
  • The app itself could be clearer, but it's easy enough to figure out.
  • Instead of it working perfectly upon arrival, I had to fool around with downloading the app and connecting to WiFi to purchase a plan at the airport
  • Read remaining 10 reviews for app

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Reviews around service (4.33 of 5)

  • Did it provide marginal service and difficult setup?
  • I'm recommending this service to all friends that travel to Japan.
  • Once activated, Between Downtown Osaka, Universal Studios Japan, and Miyajima, my internet "fast" internet service did not exceed .5Mbps
  • You can actually set it up before your trip and set a start date for cellular service… Pretty amazing!
  • The app was easy to use and reload, plus the service was always great
  • Read remaining 9 reviews for service

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Reviews around card (4.32 of 5)

  • This sim card was amazing during our 7 week vacations in Japan
  • This SIM card worked perfectly from the moment I landed through my departure.
  • This a very sneaky card that deliberately doesn't advertise the fact that they slow down speed just after 100MB/day limit
  • - These SIM cards worked perfectly when we traveled to Japan for 2 weeks
  • The sim card did not work on my unlocked phone.
  • Read remaining 15 reviews for card

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Reviews around product (4.26 of 5)

  • This was not only a great product, but the pricing was excellent
  • Excellent product with the best options for data use while in Japan.
  • I waste the money and the extra charge for data .I do not recommend this product to anyone.
  • Just got back from traveling around Japan for over 2 months and this product was great
  • Read remaining 8 reviews for product

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Reviews around price (4.10 of 5)

  • Worked amazingly on my trip to japan...pricing was ok...not the best value but was very reliable
  • This was not only a great product, but the pricing was excellent
  • Excellent price, ease of use, excellent app to monitor usage.
  • Personally, I found $8 to be a steep price considering that there is no data and you must purchase a plan to use it
  • Read remaining 6 reviews for price

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Reviews around sim (3.61 of 5)

  • It seems like my sim was much cheaper (I spent about $25 on the sim and data) and faster than the pocket wifi; also I didn't have to worry about returning any hardware or charging anything to have date
  • This SIM was very easy to set up using the companion app.
  • Not nearly as easy as a preloaded sim though I found the app helpful later on to see how much data I had left
  • I had purchased other types of SIM cards before where they would throttle your speed if you used too much data in one day, this SIM had no throttling at all, and I could use all my data in one day if I wanted to.
  • It seems like my sim was much cheaper (I spent about $25 on the sim and data) and faster than the pocket wifi; also I didn't have to worry about returning any hardware or charging anything to have date
  • Read remaining 12 reviews for sim

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Reviews around speed (3.22 of 5)

  • It worked right away and gave pretty fast speeds every where I wen in Tokyo and beyond.
  • This a very sneaky card that deliberately doesn't advertise the fact that they slow down speed just after 100MB/day limit
  • Overall, fast speeds in the locations I travelled to: Tokyo, Kyoto, and Hakone.
  • As far as speed goes, they were on par with what you'd expect on many carriers, and not once did I had slow speeds or dropped connection, it was quite reliable all the time
  • Worked perfectly, with good speeds and solid connectivity
  • Read remaining 12 reviews for speed

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Reviews around money (1.00 of 5)

  • Money is a waste.
  • I waste the money and the extra charge for data .I do not recommend this product to anyone.

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More about ZEN SIM for Japan

  • Data Plan Prices: 500MB (900 JPY), 1GB (1,500 JPY), 2GB (2,500 JPY), 3GB (3,500 JPY), 5GB (5,500 JPY) Network: Docomo Xi network, Connectivity: 2100 MHz / 800 MHz (W-CDMA / HSDPA / HSUPA), Voice Call / SMS: Not Supported, Data Top Up: Supported, Compatibility: Compatible with Unlocked devices, APN Settings: Required, After Use: Disposable