Infant Optics DXR-8 Video Baby Monitor with Interchangeable ... - 2021 report by Whydis

Infant Optics DXR-8 Video Baby Monitor with Interchangeable Optical Lens

Reviews by Features

Service

(133 reviews)
Customer

(156 reviews)
Feature

(93 reviews)
Quality

(221 reviews)
Review

(91 reviews)
Picture

(226 reviews)
Product

(219 reviews)
Camera

(240 reviews)
Sound

(89 reviews)
Range

(116 reviews)
Night vision

(142 reviews)
Charge problem

(11 reviews)
Sleep

(11 reviews)
Battery

(129 reviews)
Charge port

(21 reviews)
Connection

(57 reviews)
Signal

(111 reviews)
Connectivity issue

(21 reviews)
Noise

(18 reviews)
Beep

(27 reviews)
T

(10 reviews)

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Recommended :

Reviews around service (4.67 of 5)

  • Our monitor got bad and infant optic costumer service is horrible, they ask for so many things to just replace it
  • Excellent Customer Service, very pleased and highly recommend.
  • I even got replacements from the company (which was not easy-horrible customer service) and new battery
  • not only was it a great product but they provide amazing customer service.
  • ’s that you get a bad customer service and no help at all
  • Read remaining 133 reviews for service

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Reviews around customer (4.57 of 5)

  • My first screen had a little defect contacted manufacture/customer service and they replaced it with an updated version with quick turnaround - Emma was the rep and was very helpful!!!!
  • However, I can tell you the poor and downright awful customer service is a huge turn off
  • Excellent Customer Service, very pleased and highly recommend.
  • not only was it a great product but they provide amazing customer service.
  • I had an issue with my monitor and i received the best customer service.
  • Read remaining 156 reviews for customer

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Reviews around feature (4.36 of 5)

  • and there’s some pros but also some cons that have me confused as to how this monitor received such high marks
  • The add on lens on the camera are also a great feature.
  • With this monitor night vision is clear, no lagging, the monitor last for a long time without charging, has a great zoom feature, camera moves without sound from side to side, no beeping sound that could wake up a baby
  • This monitor has an excellent picture, great sound, and the pan and tilt is the best feature.
  • Another great feature is that you can move the camera (and zoom!
  • Read remaining 93 reviews for feature

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Reviews around quality (4.30 of 5)

  • So unreliable and bad quality and now I have to search for a
  • Poor picture quality and broke after only a few months.
  • The camera quality is very good and the sound quality is great
  • But the sound and picture quality of this monitor is great
  • The setup was so easy, sound quality is great, picture is awesome
  • Read remaining 221 reviews for quality

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Reviews around review (4.25 of 5)

  • Also a friend of mine told me she was given a free second camera in exchange for a review, so I personally don’t trust the reviews on this at all.
  • but I noticed a trend with reviewers that leave negative comparison reviews for this monitor vs those other
  • Read about this baby camera on other sites and the reviews were good
  • It blows me away that this monitor has such good reviews
  • We added this on our baby registry because of all the good reviews
  • Read remaining 91 reviews for review

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Reviews around picture (4.25 of 5)

  • The picture is pixelated and not as clear as it should be for the price
  • This monitor works great, is easy to set up, and has a great picture quality.
  • Antenna broke off due to the cheap plastic material and picture quality is poor
  • The picture is crystal clear and the sound works great!
  • The monitor is so reliable and the picture is so clear. !
  • Read remaining 226 reviews for picture

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Reviews around product (4.16 of 5)

  • Thanks again for a great product and great customer support!
  • Great product I would recommend for anyone with a child.
  • I would not recommend this product to anyone and have much more affordable monitors that work a great deal better than this monitor.
  • Really great customer service and would definitely recommend this product and company to others!!!
  • I can't thank this product enough for being so amazing and giving us so much peace throughout the last year.
  • Read remaining 219 reviews for product

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Reviews around camera (4.05 of 5)

  • Appreciate being able to pan the camera and the long range
  • This is an excellent camera and monitor and I highly recommend it.
  • but I did have to pay to have the defective camera shipped back
  • For a camera this expensive, that shouldn’t be happening already
  • The picture quality on the monitor is crystal clear and we love how easy the camera and monitor were to setup
  • Read remaining 240 reviews for camera

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Reviews around sound (4.04 of 5)

  • The picture quality is very good on the small screen, the sound is great, and the night vision mode works well also
  • The annoying beeping sound when it's low battery or when it loses connectivity is horrible
  • When the battery starts to die, it makes this LOUD, ANNOYING alarm sound that won't stop until you plug it into the charger
  • The camera picture is crystal clear and the sound is great.
  • The picture quality is great and the sound in and out is clear
  • Read remaining 89 reviews for sound

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Reviews around range (3.96 of 5)

  • The range is great, the daytime/color picture is really good, and we purchased a second camera also
  • I also have mom friends that have already switched to a different monitor - much sooner than me - because of the horrible range and other similar problems.
  • This monitor has terrible range and the screen stopped working after a month
  • This is a great baby monitor with good range, good battery life, decent enough picture quality and ease of use
  • The range is pretty good, picture is great & sound works without the screen being on
  • Read remaining 116 reviews for range

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Reviews around night vision (3.75 of 5)

  • The night vision is great and has very little, if any, lag
  • but we weren’t impressed with the picture, especially the night vision
  • The picture quality is okay during the day but the night vision is awful
  • The picture quality is really good; the night vision is really good
  • Night vision, picture quality, sound quality, and battery life are all great
  • Read remaining 142 reviews for night vision

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Reviews around charge problem (2.71 of 5)

  • Highly recommend for new parents as well as for those of us taking care of our parents 👌
  • The legitimate reviews all mention the same problems: grainy/blurry picture, terrible night vision, battery charging problems
  • The monitor is compact (easy to carry around l) and easy to use
  • My charging problem was resolved for a few weeks but then the same issues started happening again
  • We expected much more with this highly rated monitor, but like many others have said already, the battery/charging problem is very disappointing
  • Read remaining 11 reviews for charge problem

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Reviews around sleep (2.30 of 5)

  • The monitor is compact (easy to carry around l) and easy to use
  • the little sleep we get is interrupted by trying to find the magic spot to make sure the connection stays strong
  • The representative I worked with, Vanessa P, was very quick to respond to my inquiry and follow up questions
  • Unusable in my opinion if you want to get a good nights sleep because it beeps real loud when it looses signal.
  • It will be perfect if the night vision quality could be as good as day vision’s.
  • Read remaining 11 reviews for sleep

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Reviews around battery (2.13 of 5)

  • Currently I cannot even turn the monitor on, and I suspect a bad battery
  • After about 1 year the battery on the monitor is basically useless
  • This is a great baby monitor with good range, good battery life, decent enough picture quality and ease of use
  • Awesome picture on monitor, great battery life even with the screen of the monitor always on, and the monitor/camera have great range.
  • Very good quality picture on the monitor, so far the battery is good.
  • Read remaining 129 reviews for battery

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Reviews around charge port (1.93 of 5)

  • Both camera units have worked flawlessly, but the monitor unit, with its charging port had unfortunately started to fail because the charger connection was too lose to maintain a proper charge
  • About 4 years in (after the addition of another child and two more cameras) the charging port was finicky and we had to position the
  • The charging port also is loose and I basically have to tape the cord into the monitor to stay in
  • Now when it's plugged in the monitor will glow blue as if the battery is fully charged, but we can no longer get monitor to come on.
  • We have had our monitor for over a year, and the charging port got loose and wouldn’t charge
  • Read remaining 21 reviews for charge port

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Reviews around connection (1.73 of 5)

  • The handheld unit has great connection with the camera, even from across our house
  • The connection is very stable and the camera is of good quality
  • I've even walked out to the mailbox & still had great connection
  • and it definitely is a frustrating one!—is that the parent unit often loses connection with the camera in baby’s room
  • Other than that, is a safe connection due to connect with Bluetooth
  • Read remaining 57 reviews for connection

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Reviews around signal (1.66 of 5)

  • Every time I take the monitor downstairs it loses signal even though I am directly under his room
  • Extremely easy set up, great picture quality and wonderful signal range
  • Amazing battery life and the signal can reach pretty far
  • The signal is pretty strong (perfect for a house with a few floors).
  • The monitor is decent, however, it loses signal in the middle of the night
  • Read remaining 111 reviews for signal

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Reviews around connectivity issue (1.65 of 5)

  • Great product would recommend i like the picture quality and the zoom camera is easy to maneuver around
  • Just got this to replace my old unit that was starting to have connectivity issues
  • However, this unit has major connectivity issues and is a WIFI killer
  • It will be perfect if the night vision quality could be as good as day vision’s.
  • No image lagging or connectivity issues that come with those extra expensive, high tech (but unreliable), WiFi baby monitors that suck your phone batteries dry and would take minutes to “reconnect” to the camera for you to see just an old image of your child
  • Read remaining 21 reviews for connectivity issue

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Reviews around noise (1.61 of 5)

  • Great product would recommend i like the picture quality and the zoom camera is easy to maneuver around
  • As others have said already too, the monitor makes a random loud beeping noise and says "out of signal range" when it's been in the same place on the sofa this whole time
  • I loved this monitor at first and started using it with my second baby, but recently it says “out of range” ALL THE TIME and emits this super loud beeping noise
  • a cinch.- cord length is long on both the camera and monitor charger- good resolution on monitor for what it is- night vision works well- wide range of camera pan and tilt options- barely audible noise when camera is adjusted- came with screw and
  • Unless you want to be woken up by random loud beeping noises, don't purchase this
  • Read remaining 18 reviews for noise

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Reviews around beep (1.38 of 5)

  • The representative I worked with, Vanessa P, was very quick to respond to my inquiry and follow up questions
  • And if the signal is low and the devices stop pairing, it alerts you with a beep at the same volume that the monitor is set at...so no more high pitched obnoxious beeping in the middle of the night for me!
  • The monitor has a very annoying beep when the battery gets low
  • We opted for a whole new system, instead of just an additional camera, because of some of the new features in the system (like turning off the alert beeps)
  • If I unplug it, the thing immediately starts beeping like mad
  • Read remaining 27 reviews for beep

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Reviews around t (1.00 of 5)

  • n’t cover accidental I ask if they can do something to help me
  • n’t cover accidental I ask if they can do something to help me
  • Read remaining 10 reviews for t

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