They shipped me a brand new one; great customer service.

I am changing my rating to 4 stars because of the great customer service.

I really appreciate the customer service in this matter.

: The company had great customer service and sent me a new product

I recieved a replacement product from mpowand it works great they also have wonderful customer service

I recieved a replacement product from mpowand it works great they also have wonderful customer service

I am changing this review to a more positive one based off the excellent customer service

It worked at first, but now it won’t stick on my dash board without falling offGreat customer service

I am changing my rating to 4 stars because of the great customer service.

: The company had great customer service and sent me a new product

Functional and great quality for cheap price

Works well, could use a little more rigidity but otherwise great price for great item!

Works well, could use a little more rigidity but otherwise great price for great item!

Works well, could use a little more rigidity but otherwise great price for great item!

Was looking for a holder like this at a reasonable price

2:I received the replacement phone holder and it is working very well

This will and is working great for my Wife`s Tahoe and my Truck.

I'm a driver for FedEx so most of my route I plot on my cell phone and this cell phone holder has been working pretty good for

I have a Samsung galaxy 7 and this holder works very well with it.

After few weeks the button that opens it up stopped working and the whole thing shakes too much

I liked this holder until the suction cup mount broke after 7.5 months of use

Update,Orginal holder also falls off now that we are having summer weather

It is one of the best phone holder I own several and this is my favorite

This is hands down the best cell phone holder I've ever had

bummed!Love my cell phone holder, just what was looking for

Item was great for the first two months but has since broken

, i would have given 5 starts, except the stabilizer sticky wasnt sticky enough, i went through the 3 they gave me in a week, its now stabilized with crazy glue, like i said a great item.

Loved this item in every way, then it stopped adhering to the windshield after 4 months

But boy, once together it was a very great quality sturdy item

Not sure if this is the norm for this type of product or if this item is faulty.

After this relatively short amount of time, I can't consider it good quality.

but I was very shocked to see how good quality the piece is.

I purchased this for my dad and he loves the sturdy quality of this product

But the quality is so much better and the product so much stronger.

I will definitely be leaving a seller feedback for themIt was good and useful while it lasted.. it broke as you can see in the picture.. after trying to adjust the angle of the phone.. i didn't even touch the base of it.. and did not use force or anything.. it just snapped off

The suction holds great and the phone holder is sturdy.

Works like a charm good suction doesn't move and holds phone in place

The flexibility of the mount is great and the suction of the cup works very well

The suction stayed in the glass windshield but a spring fell off

I used it just a couple of times in the last 7 months with my Samsung S6 and a part between the suction cup and the "arm" part broke.

However it has not even been a year and the rubber cup broke where it attaches to the hard plastic mount

Best mount I’ve had so far and I’ve been through a few.

I have and would recommend this particular mount to any and everyone!!!

This appears to be a perfect mount -- until you have it for a while

On a warm day this week the mount fell off but the suction cup was still stuck to my window; I’ve tried to reassemble but to no avail.

It holds my phone very well and hardly shakes or moves.

This is the best phone holder that I have bought so far

I have a cas with a loop grip on the back, phone falls out sometimes

It holds to the glass great and the phone is secure in the clamps.

Easy to clamp the phone in place and easy to release it

Then today I went to adjust the arm and the suction cup broke and completely fell apart

The arm is stiff, but adjustable, and the cup hides behind the phone when its in the holder

Until the plastic between the suction cup and arm broke while I was driving and caused the entire unit to fall.

It has a long flexible arm, so it is easier to reach the phone and remain handsfree while driving.

Arm is great at positioning the phone where you want it to be

This mount allows me to do it safely as well as take a hands free call if necessary.

Received replacement and so far it’s working as it should.

However it has not even been a year and the rubber cup broke where it attaches to the hard plastic mount

I will definitely be leaving a seller feedback for themIt was good and useful while it lasted.. it broke as you can see in the picture.. after trying to adjust the angle of the phone.. i didn't even touch the base of it.. and did not use force or anything.. it just snapped off

Received replacement and so far it’s working as it should.

I will definitely be leaving a seller feedback for themIt was good and useful while it lasted.. it broke as you can see in the picture.. after trying to adjust the angle of the phone.. i didn't even touch the base of it.. and did not use force or anything.. it just snapped off

Way better than the phone holders that attach to air vents

Prior to this I had a MPOW insert with magnet that went in the air vents.

This mount allows me to do it safely as well as take a hands free call if necessary.

Worked great for about 2.5 months then the suction cup broke.

Worked great for about 2.5 months then the suction cup broke.

Oct 2018:My father was happy with the functionality of the device, however the suction cup broke after a few months of use

It was good for about 5 months then the plastic in the suction cup broke and now it bounces too much.

I was very happy with it for two months until the plastic connecting the suction cup broke right off the rest of the holder

most times it is hard to get the phone off the holder while pressing the small button which can be a challenge to reach

But as time went on it because loose and wobbly and shook my phone, a lot

OKAY was not into phone holders and having something in my face as a distraction this solved my problems of managing trips without having to be distracted every time a turn or exit was coming up.

Only had the phone fall out of the product a couple times, but overall, pleased with the purchase.

Unfortunately, 7 months isn't enough time... it needs to last longer.20 Aug 2018 - Great customer service

After about four months, the flexible plastic near the spring mount ripped, and then it would not consistently stay stuck to the windshield

I have tried quote a few of these holders and most are cheap plastic and don't work well

This mount allows me to do it safely as well as take a hands free call if necessary.

The plastic is brittle and if its in the sun in your car it breaks faster

two of them broke at suction section, soft plastic attached to hard plastic

Even comes with a piece to stabilize the extension to reduce the shaking when the road gets bumpy!

Sometimes the phone shakes during bumpy road as the arm takes the force and wiggles.

There is some vibration even on the smoothest roads, but it took me less than 24 hrs to adjust to it (I mainly see the light on the screen “vibrating”, but do not hear a noise)

This mount allows me to do it safely as well as take a hands free call if necessary.

Started bouncing and shaking in bumpy roads and eventually after 8 months of minimal use broke

At 1st it would vibrate quite a bit, then I let it rest sideways on the dash

Took me a bit to realize the arms were adjustable by pressing the side release button (no instructions came with it) but once discovered, love the product!

but after it warms up a bit it works fine again

Rattles, bit reluctant to release phone, but otherwise works well

deep so if you have a pop holder on your phone it is a bit hard to get it to stay on.

It makes one of those constant rattling noises that slowly drives you crazy

All you hear is a vibrating noise, it is quite annoying

It makes a rattling noise once installed and it doesn't go away, but for the most part

(Family of 4) Only bad comment I have is when my phone is not on it, it makes a rattling noise, but very subtle and overall its an amazing product for the buck.

My only complaint would be that it makes a smight rattling noise when my phone isn’t in the holder.