I raised the stars over that due to excellent customer support.

Any manufacture can produce a lemon, it is never fun as a consumer to purchase a lemon, if the company will replace the lemon with a working unit... that is one of the main hallmarks of great customer service

So I have to give them credit for excellent customer service

Excellent customer service, while at the same time the device effortlessly links up, the battery exceeds the advertised duration and the sound is better than expected.

August 1, update.. company sent a free replacement which is amazing customer service

So I have to give them credit for excellent customer service

Excellent customer service, while at the same time the device effortlessly links up, the battery exceeds the advertised duration and the sound is better than expected.

FINAL EDIT: 6-23-2018The company offered and issued a refund for a product I found inferior, promptly and at their own suggestion raising my review to a 3 Star for good customer service.

August 1, update.. company sent a free replacement which is amazing customer service

Any manufacture can produce a lemon, it is never fun as a consumer to purchase a lemon, if the company will replace the lemon with a working unit... that is one of the main hallmarks of great customer service

Other than that the battery life is great and the sound is as well

Good battery life, sound is good, a little too much bass for me, could use a little more treble.

The long battery life isn't just hype... it blew my mind.

The sound quality is okay, the battery life is outstanding

Easy to pair with my phone, nice sound, good battery life

These headsets have unbeatable battery life,excellent sound quality,very good voice quality at a affordable price.

bad sound quality, does not eliminate any surrounding sound.it's a meh product for a cheap price.

Ok, so I originally negatively reviewed the product because the reel on one side stopped working

The product may have not been as good as I had hoped, but the customer service is awesome!

Not sure if this was a rare product defect or common problem

After about a week the left earbud quit working, other than that it is a good product

It has great sound qualities and is a very durable product.

Built really well and cool design but my friends tell me it is not loud enough on their end.

Loved the durable design and how lightweight the band is around your neck

Great product, easy to use, love the look & design, the only problem is the right ear bud retractor gets stuck and will not go back in slot.

I really do love the design and overall function of this product

The design is rather bulky, and the folding sides don't really contribute to the overall much to the design.

My problem with this, and every other similar, headset is those 32 gauge wires to the ear buds

I was Initially given a defective headset but through the process digi-life has been nothing but accommodating and helpful

On my first review the headset I received was no good, but they sent me another one free

This headset seems to work well, but my set arrived damaged

I would rather pay more money and have a good quality headset that really work as it should, than the troubles I have had with this cheaper one.

I just received the headphones a few days ago and it worked fine for a couple of days, but now it won’t connect to my phone.

If I have my phone in my pocket the headphones lose connection

I LOVED these headphones right until the left speaker died.

These headphones seemed to work fine initially - acceptable sound quality and ease of pairing with an iPhone, but had issues with keeping connection when separated even minimally from the source.

Enter these well constructed and volume-adjustable headphones

Best head phones I’ve had in a every long time the last a damn life time , flexible

every time I went 2 the kitchen or bathroom it would lose the

Last update: it has been about 3 weeks, now the unit disconnects and it is having hard time reconnecting.

The sound was OUTSTANDING and I loved the long play time (30 hours).

People are ways having a hard time hearing me talk with these

After posting a negative review of 1 because the headset I received only worked for 4.8 weeks , 4 days past the Amazon return window; the manufacture did reach out and sent me a replacement unit at no cost

Digi-Life didn't like my two-star review and sent me an "updated" version of these headphones and heavily encouraged me to update my review to 4 or 5 stars.

Ok, so I originally negatively reviewed the product because the reel on one side stopped working