Not only are they great headphones; they have great customer service

They are great quality, and this company offers the best customer service

They have amazing sound quality and great customer service.

I accidentally broke them, and they had great customer service

Great customer service and really good sound on the headphones.

They are great quality, and this company offers the best customer service

Great customer service and really good sound on the headphones.

The holder that you receive, the warranty deals, and the bud replacements just scream customer care

Not only are they great headphones; they have great customer service

,DR - Buy them - excellent battery life and sound quality, lightning fast pairing, and unbelievable customer support if something isn't right.

A lot of ear options for getting the right fit, battery life is incredible, sound quality is great

Comfortable – there are so many different sized tips provided that you should have no problem finding the right fit

For what you pay -- Sound quality is decent and I appreciated the different ear bud pieces to get the right fit for my ears.

Though it relates to the individual's ear shape, the fit can be a little finicky.

The fit and function of these headphones is great: good sound, lots of ear tips, and decent volume for wireless headphones.

Like - price, dislike - material, sound quality, fitting

I love these headphones and are not a bad price for what you get

Sound quality could be better, but for this price point very good.

With all the expensive brands out there, this one competes with their quality of sound at the cheapest price

they work great for such a cheap price, would purchase again.

Overall an amazing product with amazing customer service

However, the product is poorly constructed and they broke within a month

Not only a great product but the company provides customer service that exceeds expectations

I expect my product to work for more than four months before they break

It was a wonderful product until it completely died and no longer

The sound quality is very good, and battery life is decent

I just love them the sound quality is great the battery life is wonderful

the sound from these headphones is good but the battery life is about 60 minutes...not good.

Sound quality was good, battery life is good and they are comfortable, just too bad about the static sound

could let the thing slide of the false battery life claims

These earbuds are comfortable and came with extra pads.

My little earbuds had fallen off and gotten lost and they replaced them without even a qualm

and I am now receiving a replacement for the faulty earbuds

They sound really nice, better than any earbuds I've ever owned

Now I can do all my yoga stretching and moving without loosing the earbuds.

I use this headphones mainly in gym doing mainly weight lifting I workout for about an hour, what i dont like about them that they are not comfortable after 30 minute use the start to bug in ear, also wire is very annoying and the placement of button keep banging my face

Buds lasted around 4 months when the right ear bud went out

I loved these headphones until 6 months in to owning these headphones my right ear bud stopped working.

I was using Sony headphones before and they would fall off my ear all the time

I absolutely love them but the right ear bud stopped working

I just got my pair in a few days ago and this is a great pair of headphones

They sound as good as a $100 pair of Monster headphones I have.

Overall, a great pair of headphones that do not disappoint.

I lost my first pair but was so happy with them I ordered them again

I lost my last pair on a road trip and tried a more expensive pair from walmart

(~3 months of use), and now the left ear bud has all but lost its connection.

They tend to twist and flop around weakening the connection right before it goes into the ear bud

3 months later, averaging 2 uses a week for my runs, the right ear bud has a loose connection syndrome

I like the functionality of the buttons and the connection is always great

Connection would also sometimes be shoddy, and one of the magnets fell out after about 6 months

If I'm more than a few feet away from my phone the headphones start to lose signal

Coverage area works much(!) better with iPhone X than Samsung G

On standby, the battery drained just as fast as if it were playing music.

Have been using these for a year now and they are working just as great as they were when i got them new, very rugged and reliable

If I so much as lean back in my chair, I lose the signal

This is my third different pair of wireless Bluetooth headphones- the previous two pooped out within a week or two - probably because of excessive sweating

Have been using these for a year now and they are working just as great as they were when i got them new, very rugged and reliable

and it doesn't look like sweat is going to damage it (but only time will tell).I used it for a couple of runs, gym sessions and regular daily use and the feel secure in the ear and generally sound great

They are a nice length and they are made of a nice sweat resistant material

on my third pair as I lost one, and the seconond one was warranteed after sweat caused some battery issues, which the company promptly Addressed for free

Sound Quality: Very good over a variety of media, and blocks background noise really well

The isolation earbud tips that came with the earbuds actually blocked off background noise.

On standby, the battery drained just as fast as if it were playing music.

Sound is good• Blocks out background noise well• Magnetic backings to keep from falling off your neck when you have them out of your earsCons:• Battery life is subpar - i have to charge after every workout which is usually an hour and a

For comparison, I also have a pair of Jam Transit buds which are good but don't sound nearly as good as these.

Some connectivity issues with iPhone X, and the sound isn’t great unless you have a perfect seal in your ear, which is hard to maintain when working out.

Overall the design of the product is very nice, and the connectivity to my phone was easy

Sound was terrific but, had unacceptable bluetooth connectivity issues with my iPhone

Second, while they work perfectly well on stationary equipment in the gym, like the treadmill or elliptical machine, they break connectivity as soon as I move from one machine to another.

Having issue of bad connectivity to a device and also communicating problem

I was sent a very personal email and helpful e-mail asking if everything

Worn twice while bicycling and experience a lot of crackling and once just totally disconnected

Another negative is when the battery is not full it will start randomly disconnecting and than dies really fast.

I do have some intermittent disconnect issues which has become annoying.

The only downside for the earphones would be the somewhat rare disconnect for a second when my phone is in my hands or the beeps the earphones do when you hit the min or max volume

The right earbud is cutting out now, like there's a loose wire or something

The wire around the neck was very hot!She used it less than a month...

One speaker stopped working because the wire became internally broken

The right earbud is cutting out now, like there's a loose wire or something

and I was super careful with them never crushing the wires or getting water near them.

I don't like corded headphones as the cord always gets in the way

I really like the flexible cord and magnetic ends on the earbuds

I like the magnetic ends since they seem to reduce or eliminate the cord twisting or tangling.

If I twist the cord the sound will come in and out and now the left speaker is doing the same thing (after the second use)

They didn't stay in my ears well and I would catch the cord and rip them out of my ears

Contacted the company who told me to do a hard reset which may solve the problem.

I was sent a very personal email and helpful e-mail asking if everything

I heard back from a customer support rep within a few hours after trying a their suggestion of a hard reset (didn't work), they offered me the choice of my money back or a free replacement pair.

I tried different music platforms too and a hard reset that customer service told me to do, but to no avail.

Notified Phaiser who requested I troubleshoot with a hard reset which did not work

Sadly, I lost the first but loved it so much I bought another

This is my second pair (I lost the first) and they have been my favorite out of the several bluetooth earphones we've owned.

Sadly, I lost the first but loved it so much I bought another

This is my second pair (I lost the first) and they have been my favorite out of the several bluetooth earphones we've owned.