They are great quality, and this company offers the best customer service

Not only are they great headphones; they have great customer service

I accidentally broke them, and they had great customer service

They have amazing sound quality and great customer service.

Great customer service and really good sound on the headphones.

The holder that you receive, the warranty deals, and the bud replacements just scream customer care

They are great quality, and this company offers the best customer service

,DR - Buy them - excellent battery life and sound quality, lightning fast pairing, and unbelievable customer support if something isn't right.

Not only are they great headphones; they have great customer service

I accidentally broke them, and they had great customer service

The fit and function of these headphones is great: good sound, lots of ear tips, and decent volume for wireless headphones.

Great sound quality and options for perfect fit inside ear

Though it relates to the individual's ear shape, the fit can be a little finicky.

A lot of ear options for getting the right fit, battery life is incredible, sound quality is great

For what you pay -- Sound quality is decent and I appreciated the different ear bud pieces to get the right fit for my ears.

If you want good headphones at a decent price, these are the ones for you

Sound quality could be better, but for this price point very good.

The price is good, not the cheapest but not the most expensive

Audiobook).Other than that small incident, they are very good quality made and sound great for the relatively cheap price.

With all the expensive brands out there, this one competes with their quality of sound at the cheapest price

I really enjoyed these, however the product started failing inside 6 months

This is a company that has a great product and is very focused on customer satisfaction.

I expect my product to work for more than four months before they break

However, the product is poorly constructed and they broke within a month

Overall an amazing product with amazing customer service

the sound from these headphones is good but the battery life is about 60 minutes...not good.

The battery life was great and so was the sound quality

could let the thing slide of the false battery life claims

Volume control was perfect and battery life was going strong until I lost them in July 2018

I recently got a new phone, and while the connectivity is much better, the battery life is horrible

The earbuds fit great, which I usually have a issue with

These earbuds are NOT comfortable after an hour or two wearing them.

one of the most comfortable earbuds that i have ever worn

My little earbuds had fallen off and gotten lost and they replaced them without even a qualm

The bass is amazing and similar to other, far more expensive, earbuds

Buds lasted around 4 months when the right ear bud went out

Unfortunately, the medium piece hurts my right ear if I keep it in too long

I had this product for about a year and the right ear went dead and isn’t playing any more

I use this headphones mainly in gym doing mainly weight lifting I workout for about an hour, what i dont like about them that they are not comfortable after 30 minute use the start to bug in ear, also wire is very annoying and the placement of button keep banging my face

I loved these headphones until 6 months in to owning these headphones my right ear bud stopped working.

Overall, a great pair of headphones that do not disappoint.

so I thought that a new pair of headphones would be perfect

The first pair eventually developed problems where they would not maintain a charge.

So great in fact that when I lost my first pair I immediately bought them again

Great pair of headphones, especially for what they are charging

3 months later, averaging 2 uses a week for my runs, the right ear bud has a loose connection syndrome

The sound quality was great and the connection was wonderful

but after about 4 months of daily use i lost the connection on one ear, clearly the result of a loose wire connection

They tend to twist and flop around weakening the connection right before it goes into the ear bud

(~3 months of use), and now the left ear bud has all but lost its connection.

I usually carry my phone in my hand with my water bottle when running, and amazingly not a few other brands would lose the their signal if I even so much as put it in a waist pouch.

If I so much as lean back in my chair, I lose the signal

Coverage area works much(!) better with iPhone X than Samsung G

The other issue is that as the battery gets low, you can lose the signal if you turn your body the wrong way away from the iPhone, but that doesn't happen a lot.

If I'm more than a few feet away from my phone the headphones start to lose signal

I also like that the ends are magnets ,so you don’t have to worry about losing them as they connect together when you have them around your neck

and it doesn't look like sweat is going to damage it (but only time will tell).I used it for a couple of runs, gym sessions and regular daily use and the feel secure in the ear and generally sound great

and it doesn't look like sweat is going to damage it (but only time will tell).I used it for a couple of runs, gym sessions and regular daily use and the feel secure in the ear and generally sound great

Have been using these for a year now and they are working just as great as they were when i got them new, very rugged and reliable

It would be fine if I was just using them to walk and never ever broke a sweat in them

Sound is good• Blocks out background noise well• Magnetic backings to keep from falling off your neck when you have them out of your earsCons:• Battery life is subpar - i have to charge after every workout which is usually an hour and a

Sound quality is decent and they are loud enough that I don't have to have the volume turned all the way up to drown out background noise and concentrate on my lifts

Sound is good• Blocks out background noise well• Magnetic backings to keep from falling off your neck when you have them out of your earsCons:• Battery life is subpar - i have to charge after every workout which is usually an hour and a

Sound Quality: Very good over a variety of media, and blocks background noise really well

For comparison, I also have a pair of Jam Transit buds which are good but don't sound nearly as good as these.

Sound was terrific but, had unacceptable bluetooth connectivity issues with my iPhone

Some connectivity issues with iPhone X, and the sound isn’t great unless you have a perfect seal in your ear, which is hard to maintain when working out.

I was sent a very personal email and helpful e-mail asking if everything

Having issue of bad connectivity to a device and also communicating problem

Second, while they work perfectly well on stationary equipment in the gym, like the treadmill or elliptical machine, they break connectivity as soon as I move from one machine to another.

I was sent a very personal email and helpful e-mail asking if everything

well I just wish they were more durable.

I do have some intermittent disconnect issues which has become annoying.

Another negative is when the battery is not full it will start randomly disconnecting and than dies really fast.

Worn twice while bicycling and experience a lot of crackling and once just totally disconnected

but after about 4 months of daily use i lost the connection on one ear, clearly the result of a loose wire connection

I was sent a very personal email and helpful e-mail asking if everything

In August 2018, the same faulty happened again with my new Tecton BHS-730, the right speaker was not working due to loose wire

The right earbud is cutting out now, like there's a loose wire or something

But on May 2018, the right speaker was not working correctly due to some loose wire contact

If I twist the cord the sound will come in and out and now the left speaker is doing the same thing (after the second use)

They didn't stay in my ears well and I would catch the cord and rip them out of my ears

Easy to connect, convenient - no cords to hang about - and great sound quality provided you use the Comply Insolation memory foam tips.

I used them while exercising and doing yard work, nothing to damage the cord

I like the magnetic ends since they seem to reduce or eliminate the cord twisting or tangling.

Notified Phaiser who requested I troubleshoot with a hard reset which did not work

After cursory technical support to rectify the issue with a hard reset, warranty services sent me a new one.

Contacted the company who told me to do a hard reset which may solve the problem.

I tried different music platforms too and a hard reset that customer service told me to do, but to no avail.

I was sent a very personal email and helpful e-mail asking if everything

This is my second pair (I lost the first) and they have been my favorite out of the several bluetooth earphones we've owned.

This is my second pair (I lost the first) and they have been my favorite out of the several bluetooth earphones we've owned.

Sadly, I lost the first but loved it so much I bought another

Sadly, I lost the first but loved it so much I bought another