Very poor quality, by the time the image loads the burglars should have my home emptied.

The only reason I did not give 5 stars is the very poor audio quality, and there Is a slight time delay.

It was incredibly easy to install, looks good, and has excellent video quality, both during the day and at night

Inconsistent sometimes it works most of the time it doesn't sound quality poor at best

Easy to install, great video quality and easy to use app interface.

The video is great, and the features are easy to navigate

The motion detection is also a great feature for security purposes

Great high definition camera and love the saved video feature.

Another irritating feature is that when I do log in, it oges to the Neighbors Team showing videos of suspects in my County rather than going to my device.

Most recently I was pretty alarmed to find out that it lacks a critical security feature: notification when the camera stops checking in via the internet

Really feel like we have wasted 300 bucks for a product that just does not work as advertised.

Very easy installation directions and works as advertised

They are marketing this as a security product that doesn't work as they say it does

So far the Ring DoorBell Camera works just as advertised.

The Ring works as advertised and it was easy to install.

Left Vivint due to poor customer service and got screwed on a contract

Awesome product and great “live” customer service and support !

Great doorbell, works as stated, great customer service.

Product works great, was easy to set up and they have great customer service.

It’s the most common complaint.——Horrible customer service.

It works great and has a very clear video on my I phone

This is a great and easy product to install and has incredible video quality even at night

Video is very choppy and the router is right next to the door

Easy to install, great video quality and easy to use app interface.

And when someone comes to the door - they can't hear me, the video is choppy.

Provided you have an existing doorbell, installation was easy

Installation was a nightmare as the instructions don't cover my doorbell

Very easy installation directions and works as advertised

Installation was smooth and easy and setup was a breeze.

The installation was not hard, and after install it setup

The issue with my device, as I and many many others have come to find out is that the Ring Doorbell pro uses a small battery that acts much like a capacitor to help supply enough power to trigger the mechanical chime of your door bell as well as initialize the live video

Easy install and great addition to our other ring cameras.

The install was not too difficult, but had to add a Wi-Fi extender to clean up the video and audio some

Easy install if you are handy and read the instructions.

I was a little skeptical as to how easy this would be to install

The video quality is worse than my cheap 720P wireless security cameras

I have used cheap security cameras for years, but I didn't know what I was missing not having a Ring.

The Ring Doorbell Pro was easy to install'; the camera is excellent and the device work extremely well.

Ring keeps re-using the devices after they replace the batteries, so minimal cost to them, and they keep getting their thousands of dollars over the years for some cheap little WiFi cameras packaged as “video doorbells”.

The Ring Doorbell Pro was easy to install'; the camera is excellent and the device work extremely well.

Like the title says, I love this thing, its just a little slow in

Because it picks up every motion...which is a good thing

Good thing I found out before the return period was over

The good thing is that I could also get alerts from one at their house to help keep an eye on things as they are elderly

(the lady was very good - the only positive thing I have to say about it)

I have lost my time, my money and have a useless device on hand.

As of now I do not know how to hack the device to do my own recording.

Great device, works well, love I can set motion limits.

It works very well and is a good safety device for my family.

Great device, works well, love I can set motion limits.

I like the ring doorbell and it works great at my front door

So far it’s an expensive doorbell as all it does is ding.

The doorbell again would not work in the direct sunlight!!!

Our new RING Video Doorbell Pro works great and the video is awesome.

So now I'm left with a very expensive doorbell that has no

Overall, I have enjoyed the Ring Pro and would recommend it.

Ring Video Doorbell Pro was very easy to install and connect to my internet

I regret having purchased the Ring Pro and won't be purchasing any other Ring products

Once again the Ring Pro works like a champ when the doorbell is bypassed.

OK, the Ring Pro works very well... just as they advertise

To make the Ring Doorbell Pro function as a security camera please let us enable/disable motion alerts for separate zones

Another benefit is the ability to disable motion alerts

The Ring doorbell works great -- notifications of doorbell presses as well as any motion detected

Product works as expected, clear picture, great motion detection

The motion sensor and recording work as advertised, the doorbell works nicely, and the audio back and forth is good.

The issue with my device, as I and many many others have come to find out is that the Ring Doorbell pro uses a small battery that acts much like a capacitor to help supply enough power to trigger the mechanical chime of your door bell as well as initialize the live video

The issue with my device, as I and many many others have come to find out is that the Ring Doorbell pro uses a small battery that acts much like a capacitor to help supply enough power to trigger the mechanical chime of your door bell as well as initialize the live video

I was hoping to like the doorbell pro, as t turns out, I absolutely love it

n’t recommend using the tiny screw because it has to be removed every time you need to take off the face to press the Set Up

Pricing alone removed it from contention, however I did read several reviews that describe connectivity issues with the Nest doorbells a well, however I don't have anyone I can personally ask about

What I received instead was access to a Ring community where neighbors can post suspicious activity and make our community safer.

Interesting feature on the App that you can see reports of suspicious activity in your area (the radius it captures is adjustable) and report your own

I was hoping to like the doorbell pro, as t turns out, I absolutely love it

App links you to community to share if you want to and post suspicious activity.

Very convenient checking any unexpected activity when we are not home.

HOWEVER it appears a number of people had to perform a hard reset of the device in order for it to identify your wifi network.

I was hoping to like the doorbell pro, as t turns out, I absolutely love it

Constant maintenance, blurry picture, down, up, doesn't work, hard reset.

Went online and saw it is a common issue and a hard reset is required.

Works great except when it goes offline at least once a week requiring a hard reset

We had been considering Ring for a while, but hadn't purchased it as we aren't the most handy people and we didn't want to pay for installation

Some people have trouble with their doorbell transformers not having enough power

I've searched the internet and it seems many people have this problem

If you get stuck the Ring Tech Support people are available 24/7.

Each one required a call to tech support where I waited an hour to get someone, but the phone support people were great, the chat support was horrible

We purchased the Ring Pro "hard wired" version and it took me a little over an hour to completely install and set up.

No one mentions that if the Ring is not hard wired but is wifi there is a delay in the

Ring customer support tries to blame my house, my wiring, my chime, my transformer when they know that they have a firmware or hardware problem.

Currently the ring pro which is hard wired to doorbell power only allows just over 1 minute (about 1 minute 4 seconds) of recording and cannot be adjusted

I have taken voltage measurements on all the wire pairs, the doorbell transformer, and checked that the wires are secure.

My iPhone notifies me when there is motion at or near my porch, as well as when someone rings the bell

It still gives false alarms, even with motion set to minimum, and a restrictive zone.

The person-sensing works much better than the Ring's motion sensing (which was full of useless false alarms)

I was able to purchase the Ring doorbell camera (through ADT), as well as the Ring Chime and Chime Pro plug in

too sensitive to motion of tree shadows caused by blowing wind and insects-lots of false alarms...

After our neighbors had some crime, we decided to start with the ring doorbell.

My neighbor has the exact same complaint about his Ring device

I have a decent internet but neighbors with slow DSL don't have good luck with this product

At this point the Moto G seems better at not distorting the audio.

The officer recommended some sort of video surveillance system so I would have “proof” if something happened later - this neighbor is SERIOUSLY crazy

However when installing the top screw using the original screw, it broke again

2 wires, 2 screws, WiFi password and poof, it works

and I have to use my own screws or wires or extra parts in many cases when the included ones don't work for some reason

Had lost a screw for my video doorbell ( my fault), and contacted customer support for a replacement and it was on its way the next day.

Had lost a screw for my video doorbell ( my fault), and contacted customer support for a replacement and it was on its way the next day.

The issue with my device, as I and many many others have come to find out is that the Ring Doorbell pro uses a small battery that acts much like a capacitor to help supply enough power to trigger the mechanical chime of your door bell as well as initialize the live video

When the WiFi works and the power is good, it works well, but has a somewhat mysterious power issue.

Everything was going good until my door chime stopped ringing(wasnt a power issue).

To this day, cannot get this device to connect again due to a power issue

However, to Ring's defense, support did say I may have had a power issue