Google Nest WiFi Router 2 Pack (2nd Generation) – 4x4 AC2200... - 2020 report by Whydis

Google Nest WiFi Router 2 Pack (2nd Generation) – 4x4 AC2200 Mesh Wi-Fi Routers with 4400 Sq Ft Coverage

Reviews by Features

Work
(15 reviews)
Google support
(18 reviews)
Home
(16 reviews)
Setup
(31 reviews)
Tech support
(18 reviews)
Range
(16 reviews)
System
(18 reviews)
Speed
(51 reviews)
Signal
(42 reviews)
Product
(30 reviews)
Device
(30 reviews)
Connection
(28 reviews)
Know issue
(6 reviews)
Network
(9 reviews)
Option
(7 reviews)
Unit
(7 reviews)
Spot
(13 reviews)
Wire
(9 reviews)

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work

Reviews around work (5.00 of 5)

  • I replaced an aging AirPort Extreme which had been working fine, but recently there were signs of trouble.
  • The routers work great just as long as you don't put anything downstream
  • Setup appears to be working and then boom-“problem connecting”
  • To be fair, the essentials work, and I don't need to use it often
  • The speaker in the node is very nice and 'hey google' works well
  • Read remaining 15 reviews for work

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google support

Reviews around google support (5.00 of 5)

  • ALL BEWARE of ( router 2-Pack) - Just spent 2 hours with Google support to find out you cannot have 2 google routers to create a mesh network ..
  • I contacted Google support and have been going back and forth with them for over two
  • Took an hour of explaining to google support until they finally understood there is a 2 pack of routers that only amazon sells (they kept trying to tell me I had 1 router and a point).
  • I contacted Google support and went through the tests that they suggested
  • Update - very frustrating- Update from google that replied to my ticket - now Google Support sent email saying that 2 routers can be set up as mesh network - this was sent to me after I returned the two pack ..
  • Read remaining 18 reviews for google support

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home

Reviews around home (4.63 of 5)

  • If you are looking for another great addition to your smart home or to increase your wifi coverage and power I can highly recommend this setup!
  • Our Smart Home devices prefer the Nest WiFi signal vs the Google WiFi points when setup together
  • Both installed exactly as directions stated and step by step instructions frown Google Home app
  • I have a ton of wifi/ smart home devices and am constantly adding
  • I have a lot of smart home devices which need 2.4ghz only.
  • Read remaining 16 reviews for home

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setup

Reviews around setup (4.47 of 5)

  • Setup was great, and the app is intuitive and easy to use
  • Setup is OK but broken into two apps in a confusing way: Google Wifi and Google Home
  • After all of that "easy" setup, the system works great.
  • At first I was concerned about this product because of some of the reviews posted about difficult setup
  • Setup was super easy ( literally anyone that can follow pictures and or read can perform this install/ setup) with the Google Home App.
  • Read remaining 31 reviews for setup

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tech support

Reviews around tech support (4.37 of 5)

  • After (4) hours of troubleshooting with Google Tech Support I eventually had to take the Google Nest WiFi Routers offline and recreate my Network from scratch using only the Google WiFi points.
  • Intermittent connectivity and even worse tech support
  • No instructions, and 2 hours on the phone with their tech support.
  • Tech support is non-existent, but with the way Google made these units, one does not need it at all
  • The app will immediately crash and the tech-support from Google is next to useless
  • Read remaining 18 reviews for tech support

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range

Reviews around range (4.26 of 5)

  • Range is lacking.
  • The wireless range is significantly better than before, and latency is noticeably reduced especially when many devices are streaming HD video (4K60fps and 1080p60fpsHDR)
  • It was supposed to improve my internet range and connection speed but as also indicated by others below the opposite is true
  • While before with Google wifi, which is supposedly having a weaker range, it worked perfectly (I have placed everything at the same distance as before)
  • My Apple router performed flawless and thought this router was going to get better range
  • Read remaining 16 reviews for range

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system

Reviews around system (4.12 of 5)

  • After all of that "easy" setup, the system works great.
  • Much better coverage and throughput than with the less expensive Meshforce system I had before.
  • I am a longtime google WiFi user and upgraded a 4 hard wired puck system from google WiFi to nest WiFi
  • TV’s that were hard wired now ran perfectly fine on Wifi.
  • The system is unstable
  • Read remaining 18 reviews for system

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speed

Reviews around speed (4.11 of 5)

  • My kids complained about the slow internet speed during their online summer camp and did particularly while all of them played games
  • Speed is way better than my other router I bought before!
  • These things are great for coverage and fast speed throughout
  • I was getting much faster speeds from my old router when I had slower internet speeds
  • Very good product, it has greatly improved the speed of my home network, and the WiFi signal coverage is very comprehensive
  • Read remaining 51 reviews for speed

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signal

Reviews around signal (4.06 of 5)

  • The signal is strong throughout the whole house now, utilizing both routers wirelessly
  • every few days).I connected two units with PLC backhaul as they are at far corners of the house and the mest signal is weak
  • Very easy set up, great signal an coverage through the house and yard
  • Now I have a strong signal that gives high speed EVERYWHERE in my house!
  • Secondly, the signal gets jammed and many times doesn't reach all around my apartment (concrete walls)
  • Read remaining 42 reviews for signal

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product

Reviews around product (4.04 of 5)

  • I do NOT recommend this product.
  • This product doesn’t work.
  • I will hesitate to ever buy an expensive Google product again with how bad these are.
  • It's nice when a manufacturer considers the aesthetics along with the functionality of a product - a prime example has been Apple - their products are easy to use, work well and also look great!
  • Very good product, it has greatly improved the speed of my home network, and the WiFi signal coverage is very comprehensive
  • Read remaining 30 reviews for product

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device

Reviews around device (3.55 of 5)

  • Our Smart Home devices prefer the Nest WiFi signal vs the Google WiFi points when setup together
  • rule!The Google Home app is pretty intuitive and lets you control other smart devices from the same interface such as lights, switches, etc
  • This causes issues which 2.4G devices which are close to the router (at least for the initial setup).4
  • I have a ton of wifi/ smart home devices and am constantly adding
  • Before buying this product, I was really concerned about the number of buyers having issues setting up a mesh network (two devices)
  • Read remaining 30 reviews for device

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connection

Reviews around connection (3.44 of 5)

  • **" error, or very slow connection when they do connect
  • The network speed is pretty good and the connection is extremely stable.
  • The first minor issue was to FIRST download the Google Home App while the older Wifi Router was still working, i.e. good connection key issue is the Google requires an
  • I am now rocking to the beats of "Great Connection" on my network points.
  • Within 24 hours all WiFi points were showing weak connection despite the fact that (2) of the WiFi points had an unobstructed line of sight path to the primary Nest router.
  • Read remaining 28 reviews for connection

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know issue

Reviews around know issue (2.28 of 5)

  • but they says it is a known issue with the firmware
  • TV’s that were hard wired now ran perfectly fine on Wifi.
  • This is a known issue with all mesh systems
  • TV’s that were hard wired now ran perfectly fine on Wifi.
  • PMso it sounds like its a defective networkif this is a known issue that just pops up and requires a full
  • Read remaining 6 reviews for know issue

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network

Reviews around network (1.95 of 5)

  • My only complaint is the inability to split the network in to 2.4ghz and 5ghz networks
  • I always use wired backhaul to connect all of them together to provide the best mesh network.
  • Thought with all Googles money they could at least hire some good network engineers and staff a remote call center during COVID but apparently not
  • It is also very simple to use but provides very clear network status and features to manage or prioritize devices
  • In difficult spots it is as bad as the default ATT network was before we upgraded it with an additional node
  • Read remaining 9 reviews for network

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option

Reviews around option (1.80 of 5)

  • App lacks option to customized Wifi settings as other mesh competitors.- No webpage to access Wifi; only the App- Nest Wifi outlet plug could have a better
  • It lacks options from the Google WiFi app such as update notes, the advanced network settings ALWAYS requires me to open it twice before I can change anything, some parts of the app aren't visually consistent (seems to be copy/paste from the Google WiFi app), and the overall UI design feels like a step backward
  • The Home and Wifi apps are convenient, but don't offer all of the way-too-difficult configuration options of past router interfaces
  • Google products is overrated you can get cheaper and better option with the TP link deco m9
  • Two Router Combo that is sold by Amazon is much better option than Router+point combo for many reasons.1) Great WiFi Speeds over Mesh system as the hardware is the same in both.2
  • Read remaining 7 reviews for option

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unit

Reviews around unit (1.38 of 5)

  • I bought these units because I thought it would be more cost effective than the more expensive WIFI 6 units however, if you are thinking about making the move to WIFI 6 it may be cheaper because you will need less units.
  • Two units solved my problem and the signal is VERY strong everywhere, upstairs and downstairs
  • I do agree with a commenter that stated these new units were troublesome when they were first released back in Nov 2019.
  • Took me 3 hours to install the Zen Wi-Fi... turns out it was a defective unit.
  • It appears that a few months back, Google released a firmware that made previously well-performing Nest Wifi units start performing not so great (signal mysteriously dropping to 12-15Mbps)
  • Read remaining 7 reviews for unit

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spot

Reviews around spot (1.29 of 5)

  • Works perfectly fine, my house had a lot of dead spots, and once installed worked perfect.
  • I switched to an ASUS router eliminated the congestion but had dead spots that well I just had to live with
  • TV’s that were hard wired now ran perfectly fine on Wifi.
  • Then you click in the google home app to add a waypoint and boom it links and no more dead spots in a 4400 square foot house
  • I find it to be amusing walking around my house looking for dead spots now, even outside of my
  • Read remaining 13 reviews for spot

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wire

Reviews around wire (1.00 of 5)

  • All of a sudden I was getting 230mbps wifi which is the same as my hard wired speed!
  • I have 2 routers hooked up, both hardwired and both sending 100% full strength signal as wifi even though they are completely across the house (where a regular non hard wired point wouldn't be able to communicate with a router).
  • I am paying for 200mbps from cable company but getting 230-240 on all my tests, hard wired and wifi, which is amazing and anywhere from 3-5 times what I was getting.
  • TV’s that were hard wired now ran perfectly fine on Wifi.
  • I have gigabit internet and get about 900 Mbps hard wired, only 300 Mbps or so sitting 1 meter from the router using WIfi
  • Read remaining 9 reviews for wire

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